Hi there! I'm Charlotte from Tribel support. I see you're having trouble with Tribel not working—let's get this sorted out together. Could you tell me a bit more about what exactly is happening? For example, is the app not opening, crashing, not loading content, or showing any specific error messages on your iPhone running iOS 18.5?

That info will help me guide you step-by-step to fix this. Meanwhile, let me share some common quick fixes we can try once you provide more details.

App not opening

Thanks for letting me know the Tribel app isn't opening on your iPhone. Let's try a few things to get it working:

1. Force close and reopen the app: Swipe up from the bottom of your screen (or double-click the home button if your iPhone has one) to open the app switcher, then swipe the Tribel app off the screen to close it fully. Then try opening it again.

2. Restart your iPhone: Hold the power button and slide to power off. After the device is off, turn it back on and try opening Tribel.

3. Check for app updates: Open the App Store, tap your profile icon in the top right, and scroll to see if Tribel has an update available. If yes, update it and try again.

4. Reinstall the app: If it still won't open, press and hold the Tribel app icon on your home screen until a menu pops up, then tap “Remove App” > “Delete App.” After deleting, go back to the App Store and reinstall Tribel.

5. Check iOS Compatibility: Since you have iOS 18.5, the latest version, the app should be compatible, but sometimes app developers need to update for new OS versions. If reinstalling doesn't help, we might want to check for any known issues or server outages with Tribel.

If you've tried any of these already, let me know, and we'll dig deeper! Otherwise, this sequence usually helps with apps not opening on iPhones4 5.

Did any of this work for you?