[Bus Times London Countdown App] Not showing countdown after latest update

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Mike
Not showing countdown after latest update

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Henry Adams

Henry breaks software for a living to ensure quality. He’s a big puzzle fanatic...

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6 months ago

Hi! I understand your London Countdown App isn’t showing bus times after the latest update. Let’s get this sorted out together. Just to start, could you tell me if the issue is that no bus times appear at all, or just for certain stops or routes? Also, have you noticed if your location permission is on for the app?

Meanwhile, here are some step-by-step suggestions to try, tailored for your WebKit-based Android 10 device:

1. Check Location Permissions: The app needs access to your device’s location to show nearby bus times. Go to your device Settings > Apps > Bus Times London Countdown > Permissions, and make sure Location is allowed.

2. Restart the App: Fully close the app from recent apps and then open it again. Sometimes a fresh start helps reset the countdown connection.

3. Clear Cache of the App: Go to Settings > Apps > Bus Times London Countdown > Storage > Clear Cache. This removes temporary files that might be causing the issue.

4. Check for Another Update: Perhaps a quick update or patch was released after the latest one. Visit the app page on Google Play and confirm you have the newest version installed.

5. Test Internet Connection: Confirm your network is stable and working by loading a website or another app. The countdown feature relies on an active internet connection to fetch real-time data.

6. Reboot Device: If none of the above helped, restarting your phone can solve underlying software hiccups affecting the app.

If these steps don’t bring back the bus countdowns, there might be a temporary issue with the data feed from Transport for London (TfL) servers impacting the app’s ability to fetch live times, as it has happened before in similar cases1 2.

Could you try these and let me know how it goes? If it’s still not working, I’ll guide you through the next steps. Are you satisfied with this approach so far?

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