Hi there! I understand you are seeing a “Not using a secure connection” message and the NSDL e-Governance app is not opening on your Android 10 device with WebKit browser. Let's work through this together.

To help me better assist you:
- Are you accessing the app directly or through a web browser?
- Is the error occurring right when you open the app, or after you try to log in or perform a specific action?
- Have you tried any troubleshooting steps so far, like restarting the app or your phone?

Meanwhile, here are some initial steps you can try to fix the secure connection issue:

1. Check Date & Time Settings:
Incorrect date and time on your Android can cause SSL (secure connection) errors. Go to Settings > System > Date & time and enable "Use network-provided time" and "Use network-provided time zone."

2. Clear App Cache and Data:
If you're using the NSDL e-Governance app, go to Settings > Apps > NSDL e-Governance app > Storage, then tap Clear Cache and Clear Data. Restart the app afterward.

3. Update Your App and Browser:
Make sure the NSDL app and your WebKit browser are updated to the latest versions available from the Play Store.

4. Check Your Internet Connection:
Sometimes, network restrictions or unstable WiFi/mobile data can cause SSL errors. Switch between WiFi and mobile data to test.

5. Restart Your Device:
A simple restart can refresh your network and security settings.

If the problem persists after these steps, there could be issues related to the SSL certificates on the server side or the app’s compatibility with your device. At that point, it would be good to check if the NSDL servers are experiencing any outages or if there is an update addressing the error.

Let me know which steps you have tried or if you want me to guide you through any specific one! Are you currently using the app or accessing NSDL services from a browser?

Kfinkart is directing me to eSign web site

Thanks for sharing that information! It sounds like when you try to use the NSDL e-Governance app or KFinKart service, you are being redirected to the NSDL eSign website. This is actually a part of the intended flow for digital authentication.

Here’s some context:
- KFinKart (by KFintech) is an investor services portal that often integrates with NSDL’s eSign facility for electronic signatures.
- When certain transactions or updates require your digital signature, KFinKart redirects you to the NSDL eSign platform, which is the trusted site for electronic signing of documents securely1.
- This redirect is normal because NSDL eSign handles the secure authentication and signing process separately.

If your concern is that this redirection is unexpected or the site is not loading properly, here are a few steps to try:

1. Ensure Secure Connection:
Since eSign deals with sensitive data, make sure your network connection is secure and stable (preferably using trusted WiFi or mobile data).

2. Browser Compatibility:
Using the WebKit browser on Android 10 should work, but certain browsers might have compatibility restrictions. If possible, try opening the link in Chrome or Firefox browsers on your device to see if the redirect works better.

3. Clear Browser Cache:
Sometimes cached data causes loading issues. Clearing your WebKit browser cache might help.

4. Update Your Apps and Browser:
Make sure both KFinKart-related apps and your browser are updated to their latest versions.

5. Avoid Using VPN or Proxy:
VPNs or proxies sometimes interfere with SSL certificates or redirects, so disable them if active.

If after trying this, you still cannot proceed on the eSign page, let me know exactly what part is not working—whether the page doesn’t load, buttons don’t respond, or you see error messages. Then I can guide you further!

Are you currently stuck at a particular screen on the eSign website, or does the issue start right when you get redirected?