Hi there! I understand it can be really frustrating when things don’t work as expected. Let's work together to get your WSJ Print Edition up and running on your Windows device.
Could you provide me with a bit more detail? For example: - Are you seeing any specific error messages when you try to print? - Is it just the WSJ Print Edition that won’t print, or are you having trouble with other documents as well? - What type of printer are you using, and is it connected properly to your computer?
Once I have a bit more context, I can help guide you through some steps to resolve this!
Recent issues will not come up on screen - if I pick an issue from 1 week ago it will work. Dates after that just return the screen asking you to select the issue (date) you want. Round and round - will not bring up the paper.
Thanks for clarifying that! It sounds like you’re having trouble accessing the recent issues of the WSJ Print Edition online, while the older ones work without any issues. Let's find a solution for you.
Here are a few steps you can try to resolve this problem:
1. Refresh Your Content: Sometimes, the app or website might need a little nudge to update the latest content. If you're using the app: - Go to the "Profile" section. - Look for the option to “Reset Content” or “Refresh” and select it. This may force the app to update and show the latest issues more effectively. 1
2. Clear Cache: If you're accessing the WSJ online through a browser: - Clear your browser's cache and cookies. This can help remove any outdated information that might be causing the issue. Here’s how you can do this in Chrome: - Click on the three-dot menu at the top right corner. - Select “More Tools” > “Clear browsing data.” - Choose a time range (like "Last 7 days"), select "Cookies and other site data" and "Cached images and files," then click “Clear data.”
3. Check for Updates: If you're using the app, ensure you're on the latest version. Go to the app store, and check if an update is available for the WSJ Print Edition. Keeping apps updated can fix many issues.
4. Network Connection: Ensure you have a stable internet connection, as a weak signal can sometimes affect content loading.
5. Contact Support: If none of the above solutions work, it may be worthwhile to reach out for additional help. You can contact the WSJ support at 1-800-JOURNAL (1-800-568-7625) or forward an email to [email protected]. They might have more insights on this issue. 3
Give these steps a try and let me know how it goes! Are you satisfied with the solution I provided? If the issue persists, we can explore further options together.
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Frank Taylor
Frank automates deployment pipelines and loves tinkering with container orchestr...
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Hi there! I understand it can be really frustrating when things don’t work as expected. Let's work together to get your WSJ Print Edition up and running on your Windows device.
Could you provide me with a bit more detail? For example:
- Are you seeing any specific error messages when you try to print?
- Is it just the WSJ Print Edition that won’t print, or are you having trouble with other documents as well?
- What type of printer are you using, and is it connected properly to your computer?
Once I have a bit more context, I can help guide you through some steps to resolve this!
Recent issues will not come up on screen - if I pick an issue from 1 week ago it will work. Dates after that just return the screen asking you to select the issue (date) you want. Round and round - will not bring up the paper.
Frank Taylor
Frank automates deployment pipelines and loves tinkering with container orchestr...
Followed by
Thanks for clarifying that! It sounds like you’re having trouble accessing the recent issues of the WSJ Print Edition online, while the older ones work without any issues. Let's find a solution for you.
Here are a few steps you can try to resolve this problem:
1. Refresh Your Content: Sometimes, the app or website might need a little nudge to update the latest content. If you're using the app:
- Go to the "Profile" section.
- Look for the option to “Reset Content” or “Refresh” and select it. This may force the app to update and show the latest issues more effectively. 1
2. Clear Cache: If you're accessing the WSJ online through a browser:
- Clear your browser's cache and cookies. This can help remove any outdated information that might be causing the issue. Here’s how you can do this in Chrome:
- Click on the three-dot menu at the top right corner.
- Select “More Tools” > “Clear browsing data.”
- Choose a time range (like "Last 7 days"), select "Cookies and other site data" and "Cached images and files," then click “Clear data.”
3. Check for Updates: If you're using the app, ensure you're on the latest version. Go to the app store, and check if an update is available for the WSJ Print Edition. Keeping apps updated can fix many issues.
4. Network Connection: Ensure you have a stable internet connection, as a weak signal can sometimes affect content loading.
5. Contact Support: If none of the above solutions work, it may be worthwhile to reach out for additional help. You can contact the WSJ support at 1-800-JOURNAL (1-800-568-7625) or forward an email to [email protected]. They might have more insights on this issue. 3
Give these steps a try and let me know how it goes! Are you satisfied with the solution I provided? If the issue persists, we can explore further options together.