Hi there! I see your PowerMic app stops working after about 10 minutes and you have to restart it. Let me ask a couple of quick questions to better understand your situation:

1. Are you using PowerMic Mobile on a phone/tablet or a PowerMic device connected to your Windows PC?
2. Have you noticed if the PowerMic app shuts down by itself or just stops responding?
3. Is your Dragon Medical or dictation software running concurrently, and have you tried restarting both the app and your computer?
4. Are you connected via Wi-Fi or wired network, and is your device's audio input recognized properly during that time?

This info will help me guide you through the best steps to fix this. Meanwhile, a common cause for PowerMic Mobile disconnecting repeatedly is related to app cache or device settings causing timeouts.

Once I hear back, I’ll walk you through checking audio settings, refreshing app cache, and adjusting any power-saving features that might be interrupting the app. Looking forward to helping you get this smoothly working again!

PowerMic Mobile on my phone and it is connected to my PC. It will dictate for 10 min, but is pretty slow. And then after about 10 minutes, it stops responding. The green light stays on as though it's active but nothing is dictated. Dragon medical is running concurrently and I have tried refreshing the app. I have also restarted my computer.

Thanks for the details! Since you’re using PowerMic Mobile connected to your PC with Dragon Medical running, and dictation slows and then stops after about 10 minutes despite the green light being on, here are some targeted steps to try:

1. Check for Audio Signal Strength:
If the audio signal level is weak or inconsistent, Dragon Medical will process speech more slowly and may eventually stop responding. Make sure your phone’s mic is close enough and clear of obstructions. Also, test the mic sensitivity on your PC to confirm clear input is being received by Dragon2.

2. Disable Exclusive Mode in Windows Audio Settings:
Exclusive mode allows one app to take full control of your mic, which can cause delays or freezing. Here's how to disable it:
- Right-click the speaker icon in the system tray → Sounds → Recording tab → Select your mic → Properties → Advanced tab → Uncheck "Allow applications to take exclusive control of this device" → Apply and OK.
This often helps reduce lag and repeated failures4.

3. Close Unnecessary Applications to Free Up Memory:
Dragon Medical and PowerMic Mobile both need sufficient system resources. Close any unused apps to free memory and reduce processing delays1.

4. Disable USB Power Saving Options:
If PowerMic is connected via USB (PowerMic Mobile interfaces via network, but if there’s any USB hub involved), Windows might be powering down devices after idle periods. Disable USB selective suspend in Device Manager:
- Device Manager → Universal Serial Bus controllers → Right-click each USB Root Hub → Properties → Power Management → Uncheck "Allow the computer to turn off this device to save power" → Apply.
This step is generally recommended with PowerMic USB devices and can help with intermittent disconnects8.

5. Log Out and Log Back into Dragon Medical One on Your Phone:
Sometimes session refresh helps re-establish a stable connection, especially if the app shows it’s active but doesn’t dictate. This can refresh the PowerMic Mobile connection as well10.

6. Update Both PowerMic Mobile and Dragon Medical One Apps and Windows:
Ensure you are running the latest versions of the apps and Windows 10 updates, as patches often address performance and connectivity issues.

Give these a try starting from the audio settings and exclusive mode adjustment, then the memory and power settings. Let me know how it goes or if anything changes! If the dictation still slows and stops, we can explore more advanced fixes.

Are you satisfied with the solution I provided so far?