Hi there! I understand your Stop & Shop Rx app isn’t connecting, and I’d like to help you get it working again. Before I suggest some steps, could you please tell me a bit more? For example:

- Are you seeing any error messages when trying to connect?
- Is this happening all the time or just intermittently?
- Have you tried restarting your device or checking your internet connection?
- Have you updated the app recently?

This info will help me guide you better. Meanwhile, here’s a simple checklist we can try right away:

1. Check your internet connection: Make sure you're connected to Wi-Fi or have mobile data working normally on your Android 16 device.
2. Restart the app: Close it fully and open it again.
3. Restart your device: Sometimes a quick reboot can clear connection glitches.
4. Update the app: Go to the Google Play Store, search for Stop & Shop Rx, and update it if an update is available.
5. Clear app cache: On your Android device, go to Settings > Apps > Stop & Shop Rx > Storage > Clear Cache. This removes temporary files that sometimes cause issues.

If these don’t work, I can help you dig deeper or check if there are any outages affecting the service recently reported by users2 8 7. Let me know what you’ve tried or any error details you see!