Hi! Thanks for reaching out about the issue you’re facing with opponents showing as “not found” during gang fights in CATS, causing you to get soft locked. Just to make sure I understand correctly: when you try to join a gang fight, the game tries to find opponents but fails, and then you get stuck unable to proceed—is that right?

Before moving forward, could you let me know if this problem started recently or has it been ongoing for a while? Also, have you tried any steps so far, like restarting the app or your iPad?

In the meantime, here are some straightforward steps we can try together to address this:

1. Sign Out and Sign Back In:
Sometimes, the server connection can glitch, and re-authenticating your account refreshes it. Go to the settings in the CATS app, sign out of your account, then sign back in.

2. Restart Your iPad:
Power off your iPad completely, wait a few seconds, and turn it back on. This clears temporary glitches affecting network or app functions.

3. Check Your Internet Connection:
A stable network is crucial for matchmaking. Try switching between Wi-Fi and cellular data or reset your network settings via:
Settings > General > Transfer or Reset iPad > Reset > Reset Network Settings.
(Note: This will remove saved Wi-Fi passwords)

4. Update the CATS App:
Ensure you’re running the latest version of the app from the App Store. Updates often fix multiplayer and matchmaking bugs.

5. Check for Server Status or Maintenance:
Sometimes, the matchmaking servers may have issues or maintenance downtime. While there doesn’t seem to be a widespread alert now, checking official CATS social channels or support pages is helpful.

If none of these work, a workaround to escape the soft lock is force-closing the app and relaunching, but that’s temporary. Persistent “no opponents found” issues sometimes point to account syncing problems or regional server matchmaking issues that need escalated support.

Could you try these out and let me know what happens? If the issue persists, I can guide you deeper or help you contact the support team with logs to investigate further.

Are you satisfied with this approach so far?

It will only be a problem until I get new opponents, so I don’t think it’s a technical issue, just something the devs didn’t think about

Thanks for sharing your thoughts! From what you’re saying, it sounds like the game’s matchmaking system might temporarily run out of available opponents for your gang fights, which leads to the “not found” message and creates this soft lock until new players appear or are matched.

I found some similar discussions from players that echo this kind of issue where matchmaking struggles due to the pool of available opponents being small or restricted by game stage, rank, or region. This can sometimes result in waiting or soft locks until fresh matchmaking data is available or your rank shifts enough to find new opponents1 6.

Since this behavior is tied to how matchmaking pools are managed (which is on the developer’s side), the practical step here is to keep your app updated and try to periodically retry gang fights to catch new opponents once the pool refreshes. Meanwhile, I recommend sharing feedback with the devs highlighting this gap — sometimes direct player feedback can lead to improvements to prevent those soft locks in the future.

If you want, I can guide you on how to send effective feedback or bug reports to the developers. Would that be helpful? Also, just checking: are there any other specific areas or features you’re encountering issues with in the game?

Are you satisfied with this explanation and next steps?

My opponents machines in gang fights were “not found” so I am soft locked