Hi there! I see you mentioned "not working" regarding the T.J.Maxx app. Could you please tell me a bit more about what’s happening? For example, is the app not opening at all, are you having trouble logging in, or is there a specific feature that’s not working for you? That way, I can help you more effectively.

Can't log in and can't check out to make a purchase

Thanks for sharing that! Since you're having trouble logging in and checking out on the T.J.Maxx app using your Windows device with WebKit, let’s try a few steps to get you back on track.

1. Check your login credentials: Double-check that your email and password are entered correctly. If you’re unsure, try resetting your password via the “Forgot Password” link on the login page.

2. Clear cache and cookies: Sometimes stored data in your browser can cause login issues. Since you’re on WebKit, clear your browser’s cache and cookies:
- Open the browser settings.
- Find the privacy or history section.
- Clear browsing data focusing on cache and cookies.
Then, restart the browser and try logging in again.

3. Disable VPN or proxy: If you're using a VPN or proxy, it can interfere with app connections. Temporarily turn these off and check if login and checkout work.

4. Try Guest Checkout: If login continues to fail and you need to make a purchase urgently, try using the checkout as a guest option. Sometimes this bypasses login-related checkout issues.

5. Update the App/Browser: Make sure the browser/web view you’re using is up to date. Sometimes outdated versions cause compatibility problems. Check for updates and install if available.

6. Check for server outages: Occasionally, T.J.Maxx servers experience issues. You can check status updates or outage reports for tjmaxx.tjx.com just to confirm if that might be affecting your access.

If these steps don't resolve the problem, there might be a deeper account or technical issue, and I can help guide you through contacting our support or escalating it further.

Would you like me to guide you through any of the steps above? Or let me know if you’ve already tried some of them!

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