Hi there! I understand you're having trouble viewing your Rewards on the T.J.Maxx app, and it keeps prompting you to refresh. Let's work through this together and get that sorted out.

First, can you tell me if you've already tried refreshing by switching between different tabs within the app? Sometimes navigating away from the Rewards tab and coming back helps reload the data.

If that hasn't worked, here are some steps you can try that are often effective with this issue on Android devices:

1. Close and Reopen the App: Fully close the T.J.Maxx app and reopen it to see if the Rewards will load properly.

2. Check for App Updates: Since you’re on Android 10 and using a WebKit browser within the app environment, sometimes outdated app versions cause issues. Please go to the Google Play Store, search for T.J.Maxx, and check if there’s an update available. Installing the latest version can fix bugs related to Rewards display.

3. Clear App Cache:
- Go to your device’s Settings
- Tap Apps & notifications
- Find and select the T.J.Maxx app
- Tap Storage & cache
- Tap Clear cache
After clearing the cache, open the app again and check your Rewards.

4. Log Out and Log In: Sometimes, refreshing your session helps. Try logging out of your T.J.Maxx account and then logging back in.

5. Check Internet Connection: Ensure your internet is stable. A spotty connection can cause these refresh issues.

If after trying these steps you're still seeing the prompt to refresh, there could be a temporary issue with the rewards server or a more specific account problem.

For more detailed info, T.J.Maxx suggests refreshing by navigating between tabs and waiting a few minutes if the rewards don’t show up immediately4.

Let me know which steps you've tried or if you want me to guide you through any of these in detail! Are you able to access other features in the app smoothly?