Hi there! It sounds like you're having trouble seeing the NHL picks in the Safeway app. Let's figure this out together.

Since you've already tried reinstalling the app and clearing the cache, can you confirm if you're using the latest version of the Safeway app? Sometimes, having an older app version can lead to display issues. You can check for updates in the app store for your device.

Here's how to check for updates:
1. Open the App Store or Google Play Store.
2. Search for "Safeway" in the search bar.
3. If an update is available, it will show an "Update" button. Click it to update the app.

Once updated, restart the app and see if the NHL picks appear.

If you are already on the latest version or updating doesn’t resolve the issue, let me know so we can explore further solutions or consider contacting Safeway's customer support for assistance.

I have the latest version of the app

Thanks for confirming that you're on the latest version of the app! Since the NHL picks still aren't showing up, let's look at a few more steps we can try to resolve this.

1. Check Internet Connection: Make sure that you have a stable internet connection, as any disruption might affect how the app loads content. You can try switching between Wi-Fi and mobile data (if applicable) to see if that helps.

2. Sign Out and Back In: Sometimes simply signing out of your account in the Safeway app and then signing back in can resolve display issues:
- Open the Safeway app.
- Go to your account settings.
- Select the option to sign out.
- Close the app completely and then reopen it, signing back in to your account.

3. Check for App Permissions: Ensure that the Safeway app has all the necessary permissions enabled:
- Go to your device's settings.
- Select Apps or Applications.
- Find and tap on the Safeway app.
- Check permissions and ensure they are set correctly.

4. Reboot the Device: Restarting your device can sometimes resolve lingering issues with apps. Try turning it off and on again.

If these steps don't help, it may be worth looking into whether there's a temporary issue with the Safeway app. If so, waiting for a while and trying again later might resolve your issue. Additionally, you can reach out to Safeway's customer support for more specific assistance.

Let me know how it goes! Are you satisfied with the solution I provided?

Tried all suggestions-no difference. Have a email into customer care team

I appreciate your patience as we work through this! Since you've tried all of the suggested steps and have already contacted customer care, that’s a great move, and they should be able to provide you with further assistance. However, here’s something else you might want to consider while waiting for their response:

1. Check for Service Outages: Sometimes, there may be temporary issues with the app itself or the service it connects to. If you visit the NHL’s official support page, they might have information about any ongoing outages or maintenance that could affect your app experience. You can also check the following link for any service-related queries: NHL Contact & Support Center.

2. Community Feedback: Sometimes other users share solutions or insight on platforms like Reddit. You might find useful discussions about similar issues with the Safeway app or NHL picks there. NHL App Stutter/Lag is one such example.

If you'd like me to look up specific issues reported by other users, let me know! Otherwise, I’d recommend keeping an eye out for a reply from customer care, as they should provide the most direct support for you.

Are you satisfied with the solution I provided?