Hi! I’m sorry to hear that you’re experiencing issues with Alisa Bingo not loading on your laptops for the past two weeks. Let’s try to get this sorted out together.

First, could you please confirm the following details?
- Are both laptops connected to the same Wi-Fi network?
- Have you noticed any error messages when trying to access Alisa Bingo?
- Have you tried accessing the game both on your browsers and in case you have an app installed?

Once I have this information, I can provide more specific troubleshooting steps!

both on same network...no err msgs - all available browsers

Thank you for the details! Since both laptops are on the same network and trying multiple browsers, we can explore a few troubleshooting steps to identify possible issues.

1. Clear Browser Cache and Cookies: Accumulated cache and cookies can sometimes cause loading issues. Here’s how to clear them:
- Open your browser settings.
- Look for "Privacy and Security."
- Find the option to clear browsing data, and be sure to select "Cookies" and "Cached images and files."
- After clearing, restart the browser and try accessing Alisa Bingo again.

2. Check for Network Issues: Even though both laptops are on the same network, let’s ensure there isn’t a network configuration issue:
- Restart your Wi-Fi router: Unplug it for 30 seconds, then plug it back in.
- Once it's back online, try accessing Alisa Bingo again.

3. Disable VPN/Proxy: If either laptop is using a VPN or proxy, try disabling it temporarily to see if it affects the loading of Alisa Bingo.

4. Firewall/Antivirus Settings: Sometimes, firewall or antivirus software can block certain apps or sites.
- Check your firewall settings and see if Alisa Bingo or any browsers are blocked.
- Temporarily disable antivirus/firewall and see if that resolves the issue.

5. Try Incognito/Private Mode: Open a new incognito or private window in your browser and try accessing Alisa Bingo. This mode doesn’t use cached data and can help determine if extensions or settings are causing issues.

Please try these steps and let me know how it goes! If it still doesn't load, we can look into more advanced troubleshooting steps.