[Sound.me] It keeps on loading when I click inboxes

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Nteboheleng
1 year ago In Sound.me
It keeps on loading when I click inboxes

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Benjamin Carter

Benjamin is a data enthusiast who merges machine learning with real-world insigh...

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1 year ago

Hi there! I see you're having trouble with the inbox in Sound.me—it keeps loading endlessly when you try to open it. Let's get this sorted out.

First, just to make sure I understand: Are you using the Sound.me app or accessing Sound.me via a browser on your WebKit-based Android device? Also, is your internet connection stable when this happens?

Assuming you're on the app or browser, let's try these steps:

1. Refresh the app or browser: Close Sound.me completely, then reopen it and try accessing the inbox again.

2. Check your internet connection: Make sure you have a solid Wi-Fi or mobile data connection.

3. Clear cache: On Android 10 with WebKit, clearing the browser's cache can help if the inbox isn't loading. You can do this by going to Settings > Apps > Your browser > Storage > Clear Cache.

4. Update the app or browser: Check if Sound.me or your browser has any updates pending, as updates can fix bugs.

5. Log out and back in: Sometimes, refreshing your login session helps load inbox messages properly.

If these don't resolve it, can you tell me if any error messages pop up, or if the inbox is simply stuck on loading without any change? Also, do you receive email notifications about new campaigns, but they don't show up in your inbox?

Meanwhile, I'll also check if there are any recent issues reported with Sound.me inbox loading.

Are you okay to try those steps? Let me know what you find or if you've already tried some of these!

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