[Office Depot] I open the app and it never goes past the intro page with the logo

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Aaron
3 months ago In Office Depot
I open the app and it never goes past the intro page with the logo

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Benjamin Carter

Benjamin is a data enthusiast who merges machine learning with real-world insigh...

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3 months ago

Hi! I see the Office Depot app on your iPhone is stuck on the intro page with the logo and won’t go past that screen. I’d be happy to help you get this sorted out.

To start, could you please tell me if you’ve already tried any trouble-shooting steps like closing the app completely, restarting your phone, or reinstalling the app? Knowing what you’ve tried will help me guide you better.

Meanwhile, here are some simple things we can try step-by-step:

1. Force close the app: Double-click your iPhone’s Home button or swipe up from the bottom (depending on your model), find the Office Depot app preview, and swipe it up to close it completely.

2. Restart your iPhone: Hold the side button with either volume button then slide to power off. After it’s off, hold the side button again to turn it back on.

3. Check for app updates: Open the App Store, tap your profile icon, and scroll to see if there is an update available for the Office Depot app. Updating can fix bugs causing freezes.

4. Reinstall the app: Tap and hold the app icon, select “Remove App,” then go to the App Store and download it again.

5. Check your internet connection: Make sure your iPhone is connected to a stable Wi-Fi network or cellular data. Sometimes loading issues happen due to poor connectivity.

If you’ve done all these already or it still won’t move past the intro screen, there may be a deeper app issue or temporary server problem. In that case, I can help you contact Office Depot mobile app support or guide you through checking for iOS updates (since you’re on iOS 26_2_1).

Let me know what you’ve tried so far, and if you want me to walk you through any of these steps!

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