Hi there! I understand that you're having trouble adding a receipt code to the Hardee's app. Let's see if we can get this sorted out.

Can you tell me a bit more about the issue? Are you having trouble with a specific code, or is it not accepting the format? Additionally, please confirm if you’ve entered it within the 72-hour timeframe since your purchase, as this is required for the app to process it.

Once I have a bit more detail, I can guide you through some steps to help resolve this issue!

Not excepting receipt code on my app

Thank you for the additional context! It sounds like the app is having trouble accepting the receipt code, which can be quite frustrating.

Here are a few steps we can try to troubleshoot this issue:

1. Check Receipt Barcode: Make sure that your receipt has a readable barcode at the bottom. If there's no barcode, unfortunately, that location might not be participating in the My Rewards program. You can check for details on the official Hardee's My Rewards page here.

2. Code Entry: Ensure you are entering the 13-digit code correctly within 72 hours of your purchase. Double-check for any typos or omitted digits when entering it into the app.

3. App Update: Make sure your Hardee's app is up to date. Sometimes issues like this can be resolved by updating to the latest version. You can check for updates in the App Store.

4. Re-login: Log out of your Hardee's app and log back in. This can sometimes refresh your session and fix minor glitches.

5. Clear Cache: If you're still having trouble, you might want to clear the app's cache, which can solve some persistent issues. To do this, you can uninstall the app and then reinstall it from the App Store.

If you've tried all these steps and are still facing issues, I would recommend contacting Hardee's customer support at [email protected] for further assistance. They can look into any specific problems related to your account or receipt.

Are you satisfied with the solutions I provided? If you need more help or if the issue persists, just let me know!

How to fix receipt code issues on Hardee's app?

It looks like you're seeking a way to fix issues with adding receipt codes on the Hardee's app. Here's a concise guide to tackle this problem:

1. Validity Check: Ensure the receipt you are trying to use has a 13-digit code that you can enter within 72 hours of your purchase. If your receipt doesn’t display a barcode at the bottom, the location may not be participating in the My Rewards program1.

2. Clear App Cache: If you've confirmed that the receipt is correct and within the timeframe, try uninstalling and then reinstalling the Hardee's app. This should clear any potential cache issues that might be causing the trouble.

3. Logging Out: Sometimes logging out and back into your account can reset minor issues with the app.

4. Contact Support: If you've tried the above steps and the problem persists, reaching out to Hardee's customer support would be your next best action. You can contact them at [email protected] or through the contact page here for further assistance.

I hope these steps help you resolve the receipt code issue! Are you satisfied with the solutions I provided? If you need additional assistance, just let me know!