[Trace Bust] Connect for few seconds and hangs up by itself. Not even one ring

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Mira
1 year ago In Trace Bust
Connect for few seconds and hangs up by itself. Not even one ring

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Charlotte Green

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1 year ago

To resolve the issue of Trace Bust connecting for a few seconds and then hanging up automatically without even one ring, follow these steps:

1. Check Network Connection:
Ensure your device has a stable internet connection. A poor connection can cause calls to drop immediately. You can test your internet speed using various online tools.

2. Restart the App:
Close the Trace Bust app completely. Double-tap the home button or swipe up from the bottom (depending on your iPhone model) to view open apps, then swipe up on the Trace Bust app to close it. Restart the app and attempt to make the call again.

3. Reboot Your Device:
Sometimes a simple reboot can solve connectivity issues. Power off your iPhone, wait a few seconds, and then turn it back on.

4. Update the App:
Ensure you are using the latest version of the Trace Bust app. Go to the App Store, check the updates section, and update if necessary.

5. Check Permissions:
Verify that the Trace Bust app has the necessary permissions to access your phone features. Go to Settings > Privacy > Microphone and ensure Trace Bust is enabled.

6. Remove and Reinstall the App:
If issues persist, deleting and reinstalling the app may help. Long-press the Trace Bust app icon and select Remove App. After it is removed, download it again from the App Store.

7. Contact Support:
If the problem continues after performing the above steps, consider reaching out to Trace Bust's customer support for assistance. They may provide insights specific to your account or technical issues experienced by other users.

8. Check for Background App Conflicts:
Ensure no other apps running in the background might conflict with Trace Bust's functionality, especially other calling or VOIP apps.

9. Verify Account Status:
Sometimes account issues (like subscription problems or temporary blocks) can cause call dropping. Log into your account to ensure everything is in good standing.

By following these steps, it is likely you will resolve the issue of calls hanging up abruptly. If the problem is related to network issues, consider testing the app on a different Wi-Fi or cellular network to further isolate the issue.

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