Hi there! I understand that when you open the Bring a Trailer Auctions app on your iPhone running iOS 18.7.1, it just shows a black screen and doesn’t load properly. I’d love to help get this sorted out for you.
To start, can you tell me: - Has this black screen issue just started happening recently, or has it been persistent? - Have you tried force closing the app and reopening it already? - Are you connected via Wi-Fi or cellular data? - Have you tried restarting your iPhone? - Also, have you updated the app to the latest version from the App Store?
Once I have a bit more info on what you’ve tried, I can guide you through some clear troubleshooting steps.
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Charlotte Green
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Hi there! I understand that when you open the Bring a Trailer Auctions app on your iPhone running iOS 18.7.1, it just shows a black screen and doesn’t load properly. I’d love to help get this sorted out for you.
To start, can you tell me:
- Has this black screen issue just started happening recently, or has it been persistent?
- Have you tried force closing the app and reopening it already?
- Are you connected via Wi-Fi or cellular data?
- Have you tried restarting your iPhone?
- Also, have you updated the app to the latest version from the App Store?
Once I have a bit more info on what you’ve tried, I can guide you through some clear troubleshooting steps.
App opens but stays black and does not load completely.