Hi! I see you’re having trouble connecting your Hume Health scale with the app on your iPhone running iOS 18.7. I’d love to help you get that sorted out. To get started, can you tell me a bit more about what's happening? For example:

- Does the scale fail to pair at all, or does it connect briefly and then disconnect?
- Have you already tried turning Bluetooth off and on, or restarting your phone and scale?
- Are you seeing any error messages on the app when trying to connect?

Once I have a bit more info, I can guide you through the best steps to fix it.

Fails to pair at all

Thanks for that info! Since your Hume Health scale isn’t pairing at all with your iPhone, let’s walk through some focused steps to get it connected:

1. Make sure your scale is powered on and in pairing mode. Usually, a flashing Bluetooth light on the scale indicates it’s ready to pair. If the light stops flashing after about 30 seconds, the scale may time out—try turning it off and on again to restart pairing mode.

2. On your iPhone, verify Bluetooth is enabled: go to Settings > Bluetooth and check the toggle is on.

3. Open the Hume Health app and navigate to the “Me” or “Devices” section. If you see any previously connected devices listed, tap “Disconnect” or “Remove” to free your scale for re-pairing.

4. Try re-adding the scale in the app by selecting “Add New Device” or “Pair Device” and follow the on-screen instructions.

5. Restart your iPhone and close/reopen the app as a fresh start.

6. If you still can’t pair, try uninstalling and reinstalling the Hume Health app to clear any possible app glitches.

7. Also check that no other nearby phones are currently connected to the scale—sometimes multiple devices make it harder to pair.

Take your time going through these steps, and let me know which ones you’ve tried already or if you see any different behaviors or messages during the process. I’m here to help you get this working smoothly!

If it remains unresponsive after that, we can explore advanced options like checking Bluetooth permissions or even resetting network settings on your iPhone as a last resort.

Are you ready to try these steps?