Hi! I see you're having trouble with the GearUP app login on your Windows device—it never loads properly. I'd be happy to help you get that sorted out.

To start, could you share a bit more detail? For example:
- Does the app get stuck on a loading screen indefinitely?
- Have you noticed any error messages during login?
- Are you connected via Wi-Fi or Ethernet?
- Have you tried any fixes so far?

Meanwhile, here’s a simple step-by-step approach we can try:

1. Close Firewall/Antivirus Temporarily
Sometimes security software blocks app connections. Try temporarily disabling your firewall or antivirus, then open GearUP again to see if login proceeds.

2. Run Command Prompt for Network Reset
Press Win + R to open the Run box, type cmd, and press Enter. In the Command Prompt, type:
<br> ipconfig /flushdns<br>
press Enter, then type:
<br> netsh winsock reset<br>
and press Enter again. Finally, restart your computer and try logging in.

3. Check Internet Connection and Settings
Make sure your network connection is stable. Try switching from Wi-Fi to wired Ethernet if possible to test if that improves it. Disable any VPN or proxy you might be using.

4. Check Browser Settings (if using Web Login)
Since the GearUP app sometimes uses embedded browser controls, ensure cookies and JavaScript are enabled in your default browser.

If these don't resolve it, the issue might be related to server communication or app settings, and there are some deeper fixes we can explore next.

Would you please tell me if you've tried any of these already, or fill me in on more symptoms you see? That way I can tailor the help better for you!

Also, if you want to look at the official troubleshooting guide about being stuck on loading, here’s a useful page: GearUP stuck in loading support [1].