I'm really sorry to hear you're having such a frustrating experience with the Winn-Dixie app. It can be incredibly annoying when an app doesn't work as expected. Let's see if we can get this sorted out.

To start, can you let me know if you’ve had a chance to try any troubleshooting steps so far, like updating the app or clearing its cache? If not, I can guide you through those steps.

Here's a basic checklist that might help resolve the loading and crashing issues:

1. Update the App: Sometimes, bugs are fixed in newer versions of the app. Check the Google Play Store to see if there's an available update for the Winn-Dixie app.

2. Clear Cache: Clearing the app's cache can improve performance. You can do this by going to your device's Settings > Apps > Winn Dixie > Storage > Clear Cache.

3. Restart Your Device: Simply restarting your device can sometimes resolve temporary glitches.

4. Reinstall the App: If the app continues to crash, try uninstalling it and then reinstalling it from the Google Play Store. This will provide a fresh start.

If you try the above steps and the problem persists, please let me know, and we can explore more advanced solutions or check for any known outages. Are you satisfied with the solution I provided so far, or would you like more guidance?