Hello! I understand you're having trouble deleting an old order in the MARTIN'S Food Markets app on your Android 11 device using WebKit. To help you better, could you please tell me:
1. Are you trying to delete items from an order that's already been placed or from your shopping cart before checkout? 2. When you try to delete the old order, what exactly happens? Does the delete button respond at all? 3. Have you tried any steps already, like restarting the app or your device?
This will help me narrow down the issue and guide you through the best way to clear that old order.
Thanks for clarifying that the old order you purchased and picked up still appears stuck in your cart on the MARTIN'S Food Markets app. That’s definitely not how it should work, so let's work through this.
Here’s what I suggest trying step-by-step on your Android 11 device:
1. Refresh the app: Close the MARTIN'S app completely—make sure it’s not running in the background—and then reopen it. Sometimes this forces the cart to update.
2. Clear app cache: - Go to your device’s Settings > Apps > MARTIN'S Food Markets. - Tap Storage & cache, then choose Clear cache. This won’t delete your account or orders but can clear temporary data causing glitches.
3. Log out and log back in: Sometimes the cart info is cached on your account session. Logging out and back in refreshes that data.
4. Check for app updates: Make sure you have the latest MARTIN'S app version installed via the Google Play Store. Updates often fix bugs like lingering cart items.
5. Try another device or browser: If you can, log into your MARTIN'S account on a desktop browser or a different mobile device to see if the cart still shows the old order there.
If after these steps the old order is still showing in your cart, this may be a server-side issue or a known bug with the app syncing order status. In that case, the best course is to contact MARTIN'S support directly. You can email [email protected] or call their support line to report this cart problem so they can clear it from their system.
Would you like me to help you draft an email to their support, or do you want to try these steps first and let me know how it goes?
Great question! When a previous order still appears in your MARTIN'S Food Markets app cart after you've purchased and picked it up, it’s often due to a syncing or caching issue between your app and MARTIN'S server. Essentially, the app hasn’t updated the cart status to reflect that the order is complete, so it continues showing those items in your cart.
This can happen for a few reasons: - The app didn’t properly clear the cart after order completion due to a temporary glitch. - Your device or app cached older cart data and hasn’t refreshed with the latest server info. - There might be an issue on the server side where the order status hasn’t been fully updated in your account.
Many users have experienced similar issues where items remain in the cart even after checkout is successful2.
The good news is this usually gets resolved by: 1. Restarting the app or your device to force a refresh. 2. Clearing the app cache to remove stored temporary data. 3. Logging out and back into your MARTIN'S account to sync fresh data. 4. Checking for any app updates that may fix bugs causing this problem.
If these steps don’t clear the cart, the issue might be a server-side syncing problem that MARTIN'S support team needs to fix from their end. In that case, reaching out to them directly (like via [email protected]) to report the issue is best.
Would you like help going through the refresh steps or drafting a quick message to MARTIN'S support?
Comments
Pierre
Pierre is a Parisian-born full-stack developer with an insatiable passion for co...
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Hello! I understand you're having trouble deleting an old order in the MARTIN'S Food Markets app on your Android 11 device using WebKit. To help you better, could you please tell me:
1. Are you trying to delete items from an order that's already been placed or from your shopping cart before checkout?
2. When you try to delete the old order, what exactly happens? Does the delete button respond at all?
3. Have you tried any steps already, like restarting the app or your device?
This will help me narrow down the issue and guide you through the best way to clear that old order.
Old order purchased and picked is still in cart and I cab Not empty
Pierre
Pierre is a Parisian-born full-stack developer with an insatiable passion for co...
Followed by
Thanks for clarifying that the old order you purchased and picked up still appears stuck in your cart on the MARTIN'S Food Markets app. That’s definitely not how it should work, so let's work through this.
Here’s what I suggest trying step-by-step on your Android 11 device:
1. Refresh the app: Close the MARTIN'S app completely—make sure it’s not running in the background—and then reopen it. Sometimes this forces the cart to update.
2. Clear app cache:
- Go to your device’s Settings > Apps > MARTIN'S Food Markets.
- Tap Storage & cache, then choose Clear cache.
This won’t delete your account or orders but can clear temporary data causing glitches.
3. Log out and log back in: Sometimes the cart info is cached on your account session. Logging out and back in refreshes that data.
4. Check for app updates: Make sure you have the latest MARTIN'S app version installed via the Google Play Store. Updates often fix bugs like lingering cart items.
5. Try another device or browser: If you can, log into your MARTIN'S account on a desktop browser or a different mobile device to see if the cart still shows the old order there.
If after these steps the old order is still showing in your cart, this may be a server-side issue or a known bug with the app syncing order status. In that case, the best course is to contact MARTIN'S support directly. You can email [email protected] or call their support line to report this cart problem so they can clear it from their system.
Would you like me to help you draft an email to their support, or do you want to try these steps first and let me know how it goes?
Why is my previous order still in MARTIN'S app cart?
Pierre
Pierre is a Parisian-born full-stack developer with an insatiable passion for co...
Followed by
Great question! When a previous order still appears in your MARTIN'S Food Markets app cart after you've purchased and picked it up, it’s often due to a syncing or caching issue between your app and MARTIN'S server. Essentially, the app hasn’t updated the cart status to reflect that the order is complete, so it continues showing those items in your cart.
This can happen for a few reasons:
- The app didn’t properly clear the cart after order completion due to a temporary glitch.
- Your device or app cached older cart data and hasn’t refreshed with the latest server info.
- There might be an issue on the server side where the order status hasn’t been fully updated in your account.
Many users have experienced similar issues where items remain in the cart even after checkout is successful2.
The good news is this usually gets resolved by:
1. Restarting the app or your device to force a refresh.
2. Clearing the app cache to remove stored temporary data.
3. Logging out and back into your MARTIN'S account to sync fresh data.
4. Checking for any app updates that may fix bugs causing this problem.
If these steps don’t clear the cart, the issue might be a server-side syncing problem that MARTIN'S support team needs to fix from their end. In that case, reaching out to them directly (like via [email protected]) to report the issue is best.
Would you like help going through the refresh steps or drafting a quick message to MARTIN'S support?