Hi there! I understand you're having trouble placing your MARTIN'S Food Markets app order because it's getting blocked at the delivery address step. Let's see what we can do to get this sorted out for you.

First, could you please tell me if you're entering a new delivery address or using one that you've used before? Sometimes the app may not recognize certain addresses due to formatting or location restrictions.

In the meantime, here’s a step-by-step approach to try:

1. Double-check the delivery address for any typos or missing details—like apartment number, building code, or unit.

2. Make sure the address is within the delivery area serviced by MARTIN'S. Their delivery might be limited to certain zip codes.

3. Try removing the address from your saved addresses and then add it again fresh in the app.

4. Close the app completely and restart it, then try the order again.

5. If that doesn't work, uninstall and reinstall the MARTIN'S app to ensure it's running the latest version and not holding onto any glitches.

If you've already done all these or if the problem persists, since you mentioned you have to place orders through Customer Service, it might be a delivery zone restriction or a known issue linked to your address. Their team can manually process your order and might provide additional insight.

You can contact Customer Service at 1-888-562-7846 (888-5-MARTINS) for personalized help with your delivery address and order7.

Let me know what you've tried so far, and we can go from there! Are you currently able to place the order if you choose a different address or pickup option?