[Keplr Wallet] Keplr may have lost its USB permission by an unknown reason. Visit this page to regain the permission.

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whateverdude
1 year ago In Keplr Wallet
Keplr may have lost its USB permission by an unknown reason. Visit this page to regain the permission.

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Benjamin Carter

Benjamin is a data enthusiast who merges machine learning with real-world insigh...

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1 year ago

Hi there! I see you're getting the message that Keplr may have lost its USB permission and it suggests visiting a page to regain that permission. That typically happens when the browser’s access to your hardware device (often a Ledger or similar hardware wallet) is interrupted or the permission was revoked somehow.

To help you out better, may I ask:
- Are you using a hardware wallet like Ledger with Keplr?
- Which browser are you using exactly? You mentioned WebKit—do you mean a Safari-based browser or something else?
- Have you tried clicking the link or page recommended by Keplr to regain permission?
- Did the issue start suddenly or after some update or change?

In the meantime, here’s a straightforward approach you can try to regain the USB permission for Keplr on Windows 10 with a WebKit-based browser:

1. Restart your browser and computer: This clears temporary permission states that might have been lost or corrupted.
2. Clear browser USB device permissions:
- Go to your browser settings → Privacy and Security → Site Settings → USB Devices.
- Find Keplr Wallet or the relevant site and remove USB permissions or reset them.
3. Reconnect your hardware wallet: Unplug and plug in the device again. When you reconnect, the browser should prompt for permission to access the USB device—make sure to allow it.
4. Visit the specific page Keplr suggests to regain permission: They usually provide a page in the extension where you can restore the USB connection permission for your hardware wallet.
5. Ensure Keplr extension permissions: In your browser, check extension settings for Keplr and make sure all permissions are enabled, especially those related to USB or hardware device access.

If these steps don’t resolve the issue, you might consider reinstalling the Keplr extension: uninstall it completely, then reinstall from a trusted source and reauthorize all required permissions during setup2.

Let me know what you find or if you've tried any of these already. We can dig deeper if needed!

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