Hello! I understand that you’re facing an issue with the Absher app not working. To help you better, could you please clarify a bit more?

- Is the app not opening at all, or does it open but some features are not working?
- Are you seeing any error messages like “User inactive” or similar?
- Have you recently changed your phone number, password, or other account details?
- Also, is your internet connection stable when you try to use the app?

Meanwhile, here are some common initial steps to check:

1. Check account status: Sometimes the Absher account may be marked inactive due to incomplete verification or incorrect activation. You can verify account status by logging in on the official website or checking notifications.

2. Update the app: Make sure you have the latest Absher app version installed from the official source (Google Play Store). Older versions might stop working.

3. Clear cache and data on your Android 10 device:
- Go to Settings > Apps > Absher > Storage
- Tap Clear Cache first; if issue persists, also tap Clear Data (you will need to log in again).

4. Restart your device: Sometimes simple reboot helps the app reset internal processes.

5. Check internet connection: Try switching between Wi-Fi and mobile data to rule out connectivity issues.

If you see a message like “User Inactive,” it means your electronic account is inactive due to missing activation steps or incomplete data1.

If these steps do not help, please provide more details, and I will guide you on advanced troubleshooting or how to contact Absher support.

Are you satisfied with this initial guidance? If not, I’m here to assist further.