Hello! I understand you're having trouble signing up or logging into the MEGA app on your Android device. Let me help you get this sorted out.

To start, could you tell me a bit more about what exactly happens when you try to sign up or log in? For example:
- Do you see any error messages? If so, what do they say?
- Are you unable to load the login or sign-up page at all?
- Have you tried signing up or logging in with your email and password already?

Meanwhile, here are some straightforward steps to try that often help with these issues on Android 10 devices using WebKit:

1. Check Internet connection: Make sure you're connected to a stable Wi-Fi or mobile data network.

2. Clear app cache and data: Go to your device Settings → Apps → MEGA → Storage → Clear Cache and Clear Data. This will reset the app's stored information and can fix glitches.

3. Restart your device: A simple reboot can refresh system processes and connectivity.

4. Update the MEGA app: Ensure you have the latest version installed from the Google Play Store. Outdated versions can cause login problems.

5. Try logging in via web browser: Open your browser and go to mega.nz to log in. If this works but the app fails, the issue may be app-specific.

6. Check for account issues: Sometimes, logging in fails due to incorrect password or account lockout. Double-check your credentials and try password reset if needed.

If you still cannot sign up or log in after these, please let me know what steps you have tried and any error messages you see. We can then look into more advanced troubleshooting or contact MEGA support for assistance1 5.

Does this make sense so far? Could you give me an update on what happens when you try these steps?

When i login the email not come for confirmation and when sign up it's loading not successfully

Thanks for sharing those important details! So when you try to sign up, the app gets stuck loading and doesn't complete the process, and when you log in, you don’t receive the confirmation email in your inbox. Let’s address both issues step-by-step.

### For the confirmation email not arriving:
1. Please check your email’s Spam or Junk folder. Sometimes automated emails like confirmations can be filtered there.
2. Verify your email’s Blocked Senders list to ensure the domain @mega.nz or @mega.co.nz is not blocked.
3. If you find MEGA emails in the spam folder, mark them as “Not spam” or move them to your inbox—this helps future delivery.
4. If you use Gmail or similar, whitelist the MEGA domain by adding it to your contacts or safe senders list.
5. Try requesting the confirmation email again after these checks.

### For the sign-up process stuck at loading:
1. Make sure your app is updated to the latest version.
2. Try signing up using a different stable internet connection or switch between Wi-Fi and mobile data.
3. Clear the MEGA app cache and data (Settings → Apps → MEGA → Storage → Clear Cache & Clear Data).
4. Restart your device afterwards.
5. Alternatively, try signing up directly through the MEGA website (mega.nz) on your browser to see if the issue is app-specific.

If none of these help, there may be a temporary issue with MEGA’s email service or sign-up system. In that case, reaching out to MEGA Support via email at [email protected] with details of your attempts can help. They can check if there's an account or server issue preventing your confirmation email from being sent or your sign-up process from completing1 2 3.

Does this plan sound okay to you? Let me know what you try and if you need help with any of the steps!