[GoDaddy Studio (Over)] After logging in, all projects disappeared. They were there a day ago

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Farida
9 months ago In GoDaddy Studio (Over)
After logging in, all projects disappeared. They were there a day ago

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Henry Adams

Henry breaks software for a living to ensure quality. He’s a big puzzle fanatic...

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9 months ago

Hi there! I understand you logged into the GoDaddy Studio app and noticed all your projects disappeared, even though they were there just a day ago. Let's get this sorted out together.

To start, can you confirm if you might have multiple GoDaddy Studio accounts? Sometimes projects are tied to the specific account you sign in with, so it's good to double-check you used the same email or login details as before.

Meanwhile, here are some quick steps we can try to bring your projects back:

1. On the Projects screen in the app, try pulling down to refresh the view. This action triggers the app to sync and load the latest projects saved in your account.

2. Close the GoDaddy Studio app completely (swipe it away from the app switcher) and then reopen it. This refreshes your session without deleting any data.

3. Check the Apple App Store to confirm the GoDaddy Studio app is up to date. Although your iOS is 15.1.1, an outdated app version can sometimes cause syncing issues.

If you've already tried these, let me know, and we'll explore account checks or deeper troubleshooting next. Also, were you using the app on the same iPhone before this issue started?

I'll be here to guide you through it!

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