Hi! Thanks for sharing that the Android Tactacam REVEAL app requires uninstalling and reinstalling before it works again. Just to get a clearer picture, does the app completely fail to open or load your videos properly before you reinstall it? Or does it crash or freeze at certain points? Also, have you noticed if this happens after a certain app update or after your phone has been on for a while?
Meanwhile, based on what you've described and known cases, this uninstall-reinstall pattern often points to cache or data corruption, or app updates not installing correctly. Let's try a few steps that might save you from having to reinstall each time:
1. Clear App Cache and Data - Go to Settings > Apps > Tactacam REVEAL - Tap Storage - First tap "Clear Cache," then "Clear Data" (this won't delete your videos stored in the cloud) - Restart the phone and open the app again
2. Update the App - Check Google Play Store for any updates to the app and install them. Sometimes new versions fix these glitches.
3. Check App Permissions - Make sure the app has permissions enabled for storage, location, and network access, as these impact connection and video playback.
4. Restart Your Phone - A simple reboot can reset temporary glitches in the network or app environment.
If those don't help, a more advanced step would be to uninstall, reinstall, but also ensure you log out properly before uninstalling, as sometimes stale session info causes issues.
If the issue persists despite trying all this, it’s possible there might be a bug or a compatibility problem with your phone model or Android version, and I could help you escalate to the developer team.
Let me know how these steps go or if you want me to guide you through them! Are you satisfied with the solution I provided?
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Daniel Otega
Daniel specializes in Android and iOS apps. He also loves hiking and filming nat...
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Hi! Thanks for sharing that the Android Tactacam REVEAL app requires uninstalling and reinstalling before it works again. Just to get a clearer picture, does the app completely fail to open or load your videos properly before you reinstall it? Or does it crash or freeze at certain points? Also, have you noticed if this happens after a certain app update or after your phone has been on for a while?
Meanwhile, based on what you've described and known cases, this uninstall-reinstall pattern often points to cache or data corruption, or app updates not installing correctly. Let's try a few steps that might save you from having to reinstall each time:
1. Clear App Cache and Data
- Go to Settings > Apps > Tactacam REVEAL
- Tap Storage
- First tap "Clear Cache," then "Clear Data" (this won't delete your videos stored in the cloud)
- Restart the phone and open the app again
2. Update the App
- Check Google Play Store for any updates to the app and install them. Sometimes new versions fix these glitches.
3. Check App Permissions
- Make sure the app has permissions enabled for storage, location, and network access, as these impact connection and video playback.
4. Restart Your Phone
- A simple reboot can reset temporary glitches in the network or app environment.
If those don't help, a more advanced step would be to uninstall, reinstall, but also ensure you log out properly before uninstalling, as sometimes stale session info causes issues.
If the issue persists despite trying all this, it’s possible there might be a bug or a compatibility problem with your phone model or Android version, and I could help you escalate to the developer team.
Let me know how these steps go or if you want me to guide you through them! Are you satisfied with the solution I provided?