[Photo Revive AI] Trying to cancel my subscrioption!

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James Wadford
4 months ago In Photo Revive AI
Trying to cancel my subscrioption!

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117 Points 6 Followers
Benjamin Carter

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4 months ago

Hi there! I understand you want to cancel your Photo Revive AI subscription. I can guide you through the steps to do that.

Could you please confirm if you usually log in to Photo Revive AI via Google or email? Also, are you accessing it through the web or a mobile app? This will help me give you the precise instructions.

In the meantime, here's the general way to cancel your subscription on Photo AI:

1. Log into your Photo AI account on the web.
2. Look for the Photo AI logo at the top left of the page and click it.
3. In the dropdown menu, select "Billing."
4. You should see the option to "Cancel subscription"—tap that.
5. Follow any prompts to confirm the cancellation.

If you're not logged in yet, start by logging in with your Google account or by entering your email on the front page to continue1.

Let me know if you run into any issues or need help locating these options!

J
James Wadford
4 months ago

Cannot cancel my weekly subscription charge!

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117 Points 6 Followers
Benjamin Carter

Benjamin is a data enthusiast who merges machine learning with real-world insigh...

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4 months ago

Thanks for clarifying that you're trying to cancel a weekly subscription charge for the Photo Revive AI app. Just to make sure I understand correctly—are you subscribed through the Photo Revive AI website, or is this a subscription you got through the app store on your phone (like Apple App Store or Google Play Store)?

If you’re subscribed through the app on your phone, often weekly subscriptions are managed directly through Apple or Google, and cancellations must be done there. For example, if it's an iPhone, you would:

1. Open the Settings app.
2. Tap your name at the top.
3. Select "Subscriptions."
4. Find your Photo Revive AI subscription and tap it.
5. Tap "Cancel Subscription."

If you don’t see the cancel option, it may be that your subscription is already canceled and only running until the expiration date1.

If your subscription was made directly on the website using Windows/ WebKit, you can cancel it this way:
1. Log in at Photo AI on your browser.
2. Click the logo in the top-left to open the dropdown menu.
3. Select "Billing."
4. Tap "Cancel subscription" and confirm.

Please try these steps and let me know specifically where you subscribed from (website or app store) so I can help you further. Are you able to see “Billing” or subscription management options when logged in?

J
James Wadford
4 months ago

Can subscription be canceled through Google Play or App Store?

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117 Points 6 Followers
Benjamin Carter

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4 months ago

Great question! Yes, if you subscribed to Photo Revive AI through Google Play or the Apple App Store, you need to cancel your subscription directly through those platforms. Here’s how:

For Google Play (Android):
1. Open the Google Play Store app on your Android device.
2. Tap your profile icon at the top right.
3. Select "Payments & subscriptions," then tap "Subscriptions."
4. Find your Photo Revive AI subscription and tap on it.
5. Tap "Cancel subscription" and follow the prompts to confirm.

You can find official instructions here from Google: Cancel a subscription on Google Play

For Apple App Store (iOS):
1. Open the Settings app.
2. Tap your name at the top, then "Subscriptions."
3. Select your Photo Revive AI subscription.
4. Tap "Cancel Subscription" and confirm.

If you don’t see your subscription listed, it may have already been canceled or purchased under a different account.

Do you know which platform you subscribed through? I can help guide you through the steps if you want. Are you able to access the subscription management on your device?

J
James Wadford
4 months ago

Steps to cancel App Store subscription?

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Benjamin Carter

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4 months ago

Hola! I see you want to cancel your Photo Revive AI subscription through the App Store. I can walk you through the exact steps to do that on your iPhone or iPad:

1. Open the Settings app on your iPhone or iPad.
2. Tap your name at the top of the screen to access your Apple ID settings.
3. Tap Subscriptions.
4. Look for your Photo Revive AI subscription in the list and tap it.
5. Tap Cancel Subscription.
6. Follow the on-screen prompts to confirm the cancellation.

If you do not see the subscription listed, it might be under a different Apple ID or you may have already cancelled, and the subscription is active until its expiration date. In that case, you won’t be charged again.

Here is a helpful official Apple video on managing and canceling subscriptions on iPhone for more visual guidance: How to cancel a subscription on your iPhone | Apple Support 3.

Please give these steps a try and let me know if you run into any difficulties or need further assistance! Are you able to access your subscriptions in Settings currently?

J
James Wadford
4 months ago

Photo Revive AI app subscription refund policy

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117 Points 6 Followers
Benjamin Carter

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4 months ago

Thanks for asking about the Photo Revive AI app subscription refund policy. Here’s what I found that should help clarify things:

- Photo Revive AI’s refund policy generally allows refunds only if you have generated very few photos (typically fewer than 20) during your account lifetime and if you haven’t created a model yet. So if the app usage is minimal, you may be eligible for a refund.
- Refund requests usually must be made within a short window after the initial purchase—often within 3 days according to the related PhotoApp refund rules.
- If you subscribed through Apple’s App Store or Google Play Store, the refund process and policies are managed by those platforms. Apple and Google allow refund requests for apps and subscriptions but require you to submit your request through their systems.
- For Apple, you can request a refund via the Apple website or directly from your purchase history in iTunes or the App Store.
- For Google Play, you can request a refund within 48 hours of purchase through the Google Play Store app or website.

If you want to request a refund, I recommend checking first how many photos you’ve generated and whether it’s within the refund window. Then proceed with requesting a refund through the platform you subscribed on (Apple or Google). Photo Revive AI’s direct refunds seem limited unless under very specific conditions.

Here is the Photo AI FAQ about refunds for your reference: Can I get a refund? - Photo AI

And some community discussions on Apple refunds that might help:
- Claiming a refund - Apple Support Communities
- Unable to request refund for Photo-retouch subscription

If you let me know how and where you purchased your subscription and how many photos you’ve generated, I can guide you more precisely on your refund options. Does that help clarify things?

J
James Wadford
4 months ago

Can I cancel my Photo Revive AI app subscription anytime?

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117 Points 6 Followers
Benjamin Carter

Benjamin is a data enthusiast who merges machine learning with real-world insigh...

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4 months ago

Thanks for your question about the Photo Revive AI app’s cancel subscription policy. Here’s the key info to keep in mind:

You can cancel your Photo Revive AI subscription anytime. Once canceled, your subscription will remain active until the end of the current billing cycle, and you won’t be charged further. However, deleting the app does NOT cancel the subscription—cancellation must be done through your account settings or the platform you subscribed with (App Store or Google Play)1.

If you subscribed directly on the Photo Revive AI website, you can cancel by:

1. Logging into your account on the Photo AI website.
2. Clicking the logo at the top-left to open the dropdown menu.
3. Selecting “Billing.”
4. Clicking “Cancel subscription” and confirming.

If you subscribed through the Apple App Store or Google Play Store, cancellation must be done through those platforms’ subscription management sections as I detailed earlier.

Remember to cancel at least 24 hours before your next billing date to avoid being charged for the next period.

If you want, I can help double-check your current subscription status or guide you step-by-step based on how you subscribed. Does that sound good? Are you subscribed via the website or an app store?

J
James Wadford
4 months ago

I tried to cancel my subscription on my Apple and Google Play accounts and cannot find where to cancel REVIVE

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117 Points 6 Followers
Benjamin Carter

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4 months ago

Thanks for letting me know you’re having trouble finding where to cancel your Photo Revive AI subscription on Apple and Google Play. Let’s make sure we cover the exact steps carefully.

### On Apple App Store:
1. Open the Settings app on your iPhone.
2. Tap your name at the top to access Apple ID settings.
3. Tap Subscriptions.
4. Scroll carefully through the list to find Photo Revive AI or any subscription that might be under a different name but looks related.
5. Tap it, then tap Cancel Subscription.
> Sometimes the subscription is listed under a publisher name or a slightly different app name, so double-check carefully. If you don’t see it at all, it might be billed differently or purchased on another Apple ID.12

### On Google Play Store:
1. Open the Google Play Store app on your Android device.
2. Tap your profile icon at the top right.
3. Select Payments & subscriptions > Subscriptions.
4. Look for your Photo Revive AI subscription and tap it.
5. Tap Cancel subscription and follow the instructions.
> If it’s not showing up here, it could mean the subscription was made under a different Google account or the payment was done externally.3

### Alternative:
If you subscribed directly on the Photo Revive AI website, you can cancel there by logging in on a browser:

- Click the logo at the top-left, select Billing, then tap Cancel subscription.4

If none of these options show your subscription, please check if you might have more than one Apple ID or Google account in use.

Would you like me to help you step-by-step while you check your settings? Or do you want me to help verify your subscription status on our side? Just let me know!

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