[Restaurant.com] It is frozen. It says return to home page but it won’t return.

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Dan szabo
1 year ago In Restaurant.com
It is frozen. It says return to home page but it won’t return.

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Emily Roberts

Emily is passionate about explaining complex topics in plain English. She’s writ...

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1 year ago

Hi there! I understand that you're experiencing a frozen screen on Restaurant.com, and it's showing a message to return to the home page but it won’t let you. Let's work together to resolve this.

First, could you tell me if this issue is happening on the Restaurant.com app or the website through your iPhone’s browser? Additionally, have you already tried any troubleshooting steps like restarting the app or refreshing the page?

This will help me provide you with the best solution!

D
Dan szabo
1 year ago

It’s on the app- yes I’ve tried rebooting

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90 Points 5 Followers
Emily Roberts

Emily is passionate about explaining complex topics in plain English. She’s writ...

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1 year ago

Thank you for the details! Since you've already tried rebooting the app, let’s try a few more troubleshooting steps to get you back on track.

### Here’s what you can do:

1. Force Close the App:
- Swipe up from the bottom of your iPhone screen (or double-click the Home button if you have one) to see all your open apps.
- Look for the Restaurant.com app and swipe it up to close it completely.

2. Restart Your iPhone:
- Hold down the power button until you see the “slide to power off” option.
- Slide it to turn off your iPhone. Wait a few seconds and then turn it back on by holding the power button again.

3. Check for App Updates:
- Open the App Store on your iPhone.
- Tap your profile picture in the top right corner, then scroll down to see if Restaurant.com has an available update. If it does, tap "Update".

4. Reinstall the App:
- If the app is still unresponsive, uninstall it by pressing and holding the app icon until it shakes, then tap the "X" or "Delete App".
- Go to the App Store and reinstall the Restaurant.com app.

5. Check for Any Network Issues:
- Make sure your iPhone is connected to the internet. Try switching between Wi-Fi and cellular data to see if the issue persists.

If none of these steps help, it might be a good idea to check if there’s a known issue with Restaurant.com’s app or server. You can do that by visiting Is It Down Right Now to see if the service is currently experiencing interruptions.

Let me know how it goes! Are you satisfied with the solution I provided or is there anything else I can assist you with?

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