[TripIt] Will not let me login or reset password when I enter a new password it tells me that time has expired

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Raymond Rodriguez Jr
1 year ago In TripIt
Will not let me login or reset password when I enter a new password it tells me that time has expired

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Emily Roberts

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1 year ago

To address the issue of being unable to log in or reset your password in TripIt, and encountering a "time expired" message when entering a new password, please follow these steps:

1. Access the Reset Password Page:
- Go to the Forgot Password page. This is where you will start the password reset process.

2. Request a Password Reset Link:
- Click on the "Forgot Password?" link, which you can find on the login screen of both the TripIt app and website.
- Enter the email address associated with your TripIt account and click on "Continue".

3. Check Your Email:
- Look for an email from TripIt with a password reset link. Note that this email might take a few minutes to arrive and could be in your spam or junk folder.

4. Use the Password Reset Link Promptly:
- When you receive the email, click on the password reset link as soon as possible. It's important to do this quickly to avoid any time expiration issues.

5. Create a New Password:
- You will be redirected to a page where you can enter a new password. Ensure your new password meets any specified requirements (such as length and complexity).
- Complete the password reset process by submitting the new password.

6. Login with Your New Password:
- After successfully resetting your password, return to the TripIt login page and enter your email address along with the new password to access your account.

7. Troubleshoot Persisting Issues:
- If you continue to encounter the "time expired" message during the password reset, try clearing your browser cache or using a different web browser. Alternatively, consider resetting your password again to ensure you have the latest reset link.

8. Contact TripIt Support:
- If the issue persists despite following these steps, you may need to reach out to TripIt Support for further assistance. You can do this by visiting their Support page and selecting the appropriate contact options.

By adhering to these steps, you should be able to successfully reset your password and regain access to your TripIt account. - learn more - learn more - learn more

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