Hi there! I'm sorry to hear that the My Lawn app is crashing and showing a black screen on your iPhone. I want to help you get this sorted out. To start, could you let me know if this problem started recently after an update or change? Also, have you already tried any steps like restarting your phone, updating, or reinstalling the app?

Meanwhile, I’ll guide you through some common steps to fix app crashes and black screen issues on iOS:

1. Force Close and Restart the App
- Double-click the Home button or swipe up from the bottom and pause to bring up the app switcher.
- Swipe the My Lawn app off the screen to close it completely.
- Try opening it again.

2. Restart Your iPhone
- Press and hold the side button and either volume button, then slide to power off.
- After it’s off, press and hold the side button to turn it on again.

3. Update the App
- Open the App Store, tap your profile icon, and scroll to check if My Lawn has an update ready.
- If yes, update it.

4. Check for iOS Updates
- Go to Settings > General > Software Update to ensure your iPhone’s iOS 18.7 is updated to the latest patch.

5. Reinstall the App
- Delete the My Lawn app by pressing its icon until it jiggles, then tap the “X” or choose "Remove App."
- Re-download it from the App Store and try again.

If you've done any of these before, let me know so I can guide you through some less common fixes, such as checking app permissions or clearing cached data if possible.

Do any of these sound new or worth trying? Let me know how it goes or if you need help with any step.

App will not load properly and crashes with a black screen

Thanks for sharing your problem again. Since your My Lawn app on iPhone with iOS 18.7 crashes with a black screen and won’t load properly, and if the basic steps like restarting the phone, updating, or reinstalling didn’t help, let’s dive a bit deeper.

Here’s what you can try next on your iPhone:

1. Check App Permissions:
- Go to Settings > My Lawn and make sure all necessary permissions are granted (like Location, Background App Refresh, etc.).
- Sometimes missing permissions cause the app to malfunction.

2. Clear App Cache (if possible):
- iOS apps usually don’t have a direct cache clearing option like Android, but deleting and reinstalling usually clears it. If you've done that already, we can skip this.

3. Reset Network Settings:
- Sometimes network-related issues cause apps to hang on startup.
- Go to Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings.
- Note: This erases saved Wi-Fi passwords, so you’ll need to reconnect.

4. Check Available Storage:
- If your device storage is nearly full, apps may behave unpredictably.
- Check it at Settings > General > iPhone Storage and free up some space if low.

5. Look for Any App-Specific Account Issues:
- Are you logging in with an account? Sometimes issues with your app login can cause crashes. Try logging out and back in if possible.

6. Check for System-wide Issues:
- Visit My Lawn’s official website or social channels to see if there’s a known outage or app version issue.

If none of these work, the problem might be deeper or server-related, so contacting My Lawn support via email at [email protected] could be needed for specific account/server troubleshooting.

Feel free to try these and tell me what you find or if you need help with any step.

Are you satisfied with the solution I provided so far?