[Mixlr] It stop playing while listening

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Elisha Nnaji
5 months ago In Mixlr
It stop playing while listening

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Pierre

Pierre is a Parisian-born full-stack developer with an insatiable passion for co...

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5 months ago

Hi! I understand your Mixlr app stops playing while you're listening. Let's get this sorted out. To start, could you tell me if the app stops suddenly, or does it pause after buffering or a freeze? Also, do you experience this on a single broadcast or all broadcasts? This info will help me narrow down the issue.

While you answer, here are some initial steps we can try on your Android 10 WebKit device:

1. Check your internet connection: Ensure your device has a strong and stable connection, either Wi-Fi or mobile data.

2. Close other apps that might interfere with audio playback: Sometimes other apps could take audio focus and pause Mixlr.

3. Clear Mixlr app cache: Go to Settings > Apps > Mixlr > Storage > Clear Cache.

4. Restart your device: This refreshes system resources.

If you’ve tried these already, please let me know so I can suggest more advanced fixes like checking background data restrictions for Mixlr or firewall settings on your network.

Are you satisfied with these initial steps, or would you like me to guide you through them?

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