Hi! I see you've been trying to download the Banco Sabadell app for over two hours without success. Let's get this sorted out together.

To start, can you please tell me:
- Are you downloading the app from the official Microsoft Store or a browser on your Windows device?
- Do you notice any error messages when the download stalls or fails?
- Are you connected to Wi-Fi or mobile data, and is the internet connection stable?
- Have you tried restarting your device or clearing the browser cache if you are using a browser?

These details will help me guide you better. Meanwhile, here are some general steps to troubleshoot download problems on your Windows device with WebKit:

1. Check Your Internet Connection: Ensure your Wi-Fi or Ethernet is working properly. You can try visiting another site or downloading a different app to confirm.

2. Restart Your Device: Sometimes a simple restart resolves background glitches affecting downloads.

3. Clear Browser Cache (if downloading via browser):
- Open your browser’s settings.
- Find the option to clear browsing data or cache.
- Clear the cache and try the download again.

4. Check Storage Space: Verify that your device has enough free storage for the app to download and install.

5. Try a Different Browser or Use Microsoft Store: Since you're on Windows, the best route is downloading Banco Sabadell app from the Microsoft Store if it’s available. Sometimes browser downloads can hang due to WebKit rendering or security settings.

6. Disable Any VPN or Firewall Temporarily: Sometimes security settings or VPNs can interfere with downloads. Disable them briefly to test.

If after these steps the app still won't download, there might be a server-side issue or maintenance with Banco Sabadell’s app distribution. I can look into that further for you if you like.

Could you share what step you’re currently stuck on or if you’ve tried some of these steps? That way, I can guide you to the next best solution.

on iphone, app selected from app store then just goes round and round and doesn't complete. restatrted the device 3times - no diff. definitely on the wifi

Thank you for the details! Since you're on an iPhone and the Banco Sabadell app from the App Store keeps loading endlessly without completing, despite multiple restarts and a stable Wi-Fi connection, let's try a few targeted steps to fix this:

1. Check Apple System Status: Sometimes the App Store or app update servers experience outages. You can visit Apple’s system status page here: https://www.apple.com/support/systemstatus/ to see if the App Store is experiencing issues right now.

2. Pause and Resume the Download: On your iPhone home screen, locate the app icon with the spinning download, tap it to pause, then tap it again to resume. Sometimes this jumpstarts the process.

3. Sign Out and Sign Back Into App Store:
- Go to Settings > [your name] > Media & Purchases.
- Tap Sign Out, then sign back in.
- Try downloading the app again.

4. Clear Space on Device: Although it looks like you may have enough space, it’s worth confirming. Go to Settings > General > iPhone Storage and ensure sufficient free space exists.

5. Reset Network Settings (Note: This clears saved Wi-Fi passwords):
- Go to Settings > General > Reset > Reset Network Settings.
- Your device will restart. After reconnecting to Wi-Fi, try downloading again.

6. Update iOS: Ensure your iPhone runs the latest iOS version:
- Go to Settings > General > Software Update.
- If an update is available, install it.

If none of these steps help and the app keeps stalling, there may be a problem with the app itself or its availability in your region. In that case, I recommend contacting Banco Sabadell's support email at [email protected] for further assistance.

Would you like me to help you with any of these steps, or is there another detail you noticed?

What to do if an app won't load despite restarting the device?

Thanks for your patience! If the Banco Sabadell app won’t load despite restarting your device, here are some additional steps specific to the Banco Sabadell app and iPhone that often help:

1. Check Location Services: The app sometimes needs location access to function properly. Go to Settings > Privacy & Security > Location Services and ensure it’s enabled for Banco Sabadell.

2. Force Close and Reopen the App: Double-tap the home button or swipe up from the bottom (depending on iPhone model) to open the app switcher. Swipe the Banco Sabadell app off the screen to close it, then reopen it.

3. Delete and Reinstall the App: If it still won’t load, try deleting the Banco Sabadell app completely and then reinstalling it from the App Store. This refreshes the app installation.

4. Update iOS: Ensure your iPhone is running the latest version of iOS as some older versions may have app compatibility issues.

5. Verify Internet Connection: Though you mentioned Wi-Fi is fine, check if switching to mobile data temporarily helps the app load. Sometimes network restrictions can block app functions.

6. Check Your Personal Data in the App: Once the app opens, some users have had success by going to Profile > Settings > My personal data to update any outdated information such as DNI/NIE details.

If these steps don’t resolve the issue, it could be a problem on Banco Sabadell's end or something specific to your account or region. You can visit the Banco Sabadell Help Center here for assistance: Banco Sabadell Help Center or contact their support via email at [email protected].

Would you like me to walk you through any of these steps? Are you seeing any error messages when the app fails to load?

Why is my Banco Sabadell app not loading despite clearing cache?

Thanks for letting me know you've already cleared the cache but the Banco Sabadell app still isn't loading. Clearing cache usually helps by removing temporary files, but if the app won’t load despite this, here are some key reasons and steps to try next:

1. Location Services: For Banco Sabadell’s app to work properly, enabling location services on your device is often required. On your iPhone, go to Settings > Privacy & Security > Location Services, and make sure location access is on for the app.

2. App Data or Account Issues: Sometimes cached data isn't enough to clear. Fully deleting and reinstalling the app can reset all data and fix corrupted files.

3. Network or Server Problems: There might be a temporary issue with Banco Sabadell’s servers or your network. Try switching from Wi-Fi to mobile data or vice versa to rule out network blocks. Also, verify in the app or Banco Sabadell's Help Center if there are known service disruptions.

4. App Compatibility: Make sure your device’s iOS version is up to date. Outdated operating systems sometimes cause compatibility issues causing apps not to load properly.

5. Permissions and Notifications: Double-check that all necessary permissions (notifications, background app refresh, etc.) are granted to the app in your device’s settings.

If you want, I can guide you through the reinstall process or checking location permissions. Also, you can visit Banco Sabadell's official Help Center here for further support: Banco Sabadell Help Center or contact their support via [email protected].

Would you like help with any of these steps? Are you seeing any specific error messages on the app when it fails to load?