Hi! I see that your Microsoft Bing app on your phone is not showing trending news under the search screen or the trending button, even after you force stopped, uninstalled, restarted, and reinstalled the app. Thanks for sharing what you’ve already tried—that helps a lot.

Let’s check a few more things step-by-step to get those trending news updates working again:

1. Check Internet Connection: Make sure your phone has a strong and stable internet connection (Wi-Fi or cellular). Sometimes slow or unstable connections can prevent content from loading.

2. App Permissions: Verify that the Bing app has permission to access the internet and any necessary permissions it asks for (e.g., location, background data). On Windows phones, go to Settings > Apps > Bing app > Permissions.

3. Clear App Cache/Data: Uninstalling usually removes cache, but sometimes residual data remains. If your device allows, go to Settings > Apps > Bing > Storage and clear cache and data if the option exists.

4. Check for Updates: Make sure your Bing app is updated to the latest version in your store. Sometimes bugs fixed in recent updates affect trending news.

5. Sign In: Ensure you are signed into your Microsoft account within the Bing app, as some trending content and rewards depend on the account status.

6. Region Settings: Trending news may be tied to region settings. Check your phone’s or app’s region settings to make sure they are correct.

7. Try Another Device or Browser: If possible, check trending news on Bing using a different device or the Bing website on your browser. This can help identify if the problem is app-specific or account-related.

If none of these steps fix the issue, there might be a temporary server-side problem or a known bug affecting trending news content in the app. Some users have reported similar issues on community forums recently1 5.

Would you like me to help with more advanced troubleshooting steps or reporting this issue directly to the Microsoft team? Also, please let me know your phone model and OS version if you’d like tailored instructions.

Are you satisfied with this guidance so far?

trending news not showing on app

Thanks for confirming that trending news is not showing in the Microsoft Bing app. Since you’ve already tried reinstalling and restarting, let's explore a bit deeper with some tailored steps for your Windows 10 device and WebKit browser environment:

1. Sign In to Microsoft Account in the App
Trending news often relies on personalized content tied to your Microsoft account. Please check if you’re signed in within the Bing app. If not, sign in and restart the app.

2. Check Region and Language Settings
Incorrect region settings can cause trending news not to display. On your phone, go to Settings > Time & Language > Region and make sure the country/region is set correctly. Also, check the Bing app’s language/region settings if available.

3. Clear Cache and Data from Windows Settings
Since you’re on Windows 10, try this:
- Go to Settings > Apps > Bing
- Click on "Advanced options"
- Choose "Reset" to clear app data without uninstalling
This can clear any corrupted cache that might be affecting news loading.

4. Verify Internet Permissions
In Windows Settings > Privacy > Internet Access, ensure the Bing app has permission to access the internet. Without this, content like trending news won’t load.

5. Test Trending News on Browser
Open your WebKit browser and visit Bing.com. Check if trending news appears there. If it does, the issue is isolated to the app. If not, it might be an account or network issue.

6. Check if There’s a Known Issue or Outage
There are community reports of trending news sections not updating or displaying, sometimes tied to app bugs or server-side changes1. Microsoft occasionally pushes updates to fix this, so make sure your app is updated.

If these don’t help, the next step would be to report this through the app’s feedback or directly through Microsoft support so the issue is escalated for a fix.

Would you like me to guide you through any of these steps in more detail? Are you comfortable checking your app permissions and region settings first?

Are you satisfied with the solution I provided so far?