Hi there! I understand you're not receiving the password reset email for your GoFan account. To help you better, could you confirm if you have already checked your spam or junk mail folders? Sometimes the reset email might end up there.

If you haven’t seen it there, here are some steps we can follow together:

1. Go to the official GoFan password reset page: https://gofan.co/forgot-password
2. Enter the email address you used to register your GoFan account exactly as it is.
3. Submit the request and then check your email inbox carefully. Don't forget to check spam, junk, or any other filtered folders.
4. If you still don’t get the email within a few minutes, try to resend the reset link, ensuring you are using the correct email associated with your GoFan account.

If this still does not work, it might be due to email delivery issues on their end or possibly the account not existing in their system under that email. In that case, contacting GoFan customer support directly will be the best next step. You can chat with them through the GoFan help chat icon on their website or email [email protected].

Does this sound like something you’ve already tried? If so, let me know, and we can look into some more advanced checks or alternatives.