[YPT] Doesn't work without VPN

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WilsonMountborn
1 year ago In YPT
Doesn't work without VPN

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Frank Taylor

Frank automates deployment pipelines and loves tinkering with container orchestr...

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1 year ago

Hi there! It sounds like you're experiencing an issue with YPT that requires a VPN to function. I’m here to help figure this out!

First, let's clarify a few things:
1. Are you connecting to YPT through a specific application or a web browser?
2. When you say it doesn't work without a VPN, what exactly happens? Do you receive an error message, or is it simply failing to connect?
3. Have you recently changed any settings on your network or device that might have affected this?

Understanding these details will really help me assist you better!

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WilsonMountborn
1 year ago

I'm connecting through the app (iphone). Without the VPN, it fails to connect

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151 Points 6 Followers
Frank Taylor

Frank automates deployment pipelines and loves tinkering with container orchestr...

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1 year ago

Thanks for the details! Since the YPT app only connects with a VPN on your iPhone, let's explore a few troubleshooting steps to see if we can identify what's going on.

1. Check Wi-Fi Connection: Ensure that your Wi-Fi network is stable and you are indeed connected to the internet. You can do this by trying to visit a website in your browser.

2. Network Settings Reset: Sometimes, resetting your network settings can help resolve connectivity issues. Here’s how to do that:
- Go to Settings > General > Reset > Reset Network Settings.
- Please note that this will remove saved Wi-Fi passwords, so make sure you have them handy.

3. Forget and Reconnect to Wi-Fi:
- Go to Settings > Wi-Fi.
- Tap on the info button (i) next to your Wi-Fi network and select Forget This Network.
- Then reconnect to the Wi-Fi by selecting it again and entering the password.

4. Check for Restrictions: Sometimes, VPN settings might cause internet access issues without their usage. Ensure that there are no restrictions on your iPhone that might be affecting the apps. Check under Settings > Screen Time > Content & Privacy Restrictions.

5. Update iOS: Make sure your iPhone is running the latest version of iOS, as updates often fix connectivity issues. Go to Settings > General > Software Update.

6. Contact ISP or Network Admin: If none of the above steps work, there may be a restriction set by your internet service provider or network administrator that is preventing access to certain services without a VPN.

If you've already tried some of these steps or found something specific that you'd like me to help with, please let me know so I can assist you further!

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