Hi there! I see you're having trouble with Merge Gardens freezing at play counter 12 on Plarium. Thanks for reaching out about this. Just to better understand the situation, could you tell me a bit more? For example, does it freeze every time right at 12, or is it intermittent? Also, have you noticed if it freezes immediately upon reaching 12 or during gameplay right after?

In the meantime, I can suggest some steps to help troubleshoot this issue on your Windows device with WebKit:

1. Clear the game cache: Sometimes temporary files can cause freezing or crashes. Although typical cache clearing instructions are for mobile, since you're on Windows, try closing the game completely, then navigate to where Plarium Play stores its game data (usually in your user’s AppData folder), and clear the cache related to Merge Gardens. If you prefer, reinstalling the game will also clear cache.

2. Update the game and Plarium Play client: Make sure both your Merge Gardens game and the Plarium Play client are fully up to date. Updates often include fixes for such freezing issues.

3. Check system resources: While playing, open Task Manager (Ctrl + Shift + Esc) and check CPU and memory usage. If either is very high, try closing other background applications to free up resources.

4. Run Plarium Play and Merge Gardens as Administrator: Right-click their shortcut and select ‘Run as Administrator’ to ensure proper permissions.

5. Check internet connection: A very unstable or slow connection could cause the game to freeze during server communication.

If those steps don’t resolve the issue, sometimes freezing can be linked to a known problem either on the Plarium or game side. There have been reports of crashes or freezes on Plarium Play, but often these are fixed with updates1 2.

Could you try those steps and let me know if the freezing persists or if it happens at different points besides play count 12? That way I can help you further with more specific solutions!