Hi! I understand that your Flexmls app keeps logging you out whenever you switch between WiFi and mobile data. That can definitely interrupt your workflow. To help narrow this down, could you tell me if you’re using the app on a mobile device and if you’ve noticed this issue only since a recent update or has it been happening for a while?

Meanwhile, here are some steps we can try to resolve this:

1. Clear app storage and cache:
On your device, go to Settings > Apps > Flexmls Pro > Storage & Cache, then select Clear Storage and Clear Cache. This can often fix session-related problems.

2. Update the app to the latest version:
Check your app store and make sure the Flexmls app is up to date—developers regularly fix bugs including login issues.

3. Review your account security settings:
If you have two-step verification enabled in Flexmls (found under My Profile > Security), network changes could trigger extra login prompts for your protection.

4. Consider your network environment:
Because Flexmls enforces strong security, changing networks changes your IP address, which might cause the app to ask for reauthentication. Try to limit switching between WiFi and data frequently, if possible.

If after trying these you’re still logged out when switching networks, we can explore advanced troubleshooting or I can help you escalate this to Flexmls support directly.

Does any of what I suggested match what you’ve tried so far? Also, do you know your device model and operating system version? That can help me tailor the advice better.

I'm using it on a my mobile phone , it's an android. and it's not only from data to wifi but also form different wifi networks. it started happening recently

Thanks for sharing those details! Since you're using an Android phone and the issue happens not just switching between data and WiFi but also between different WiFi networks, it definitely sounds like a problem that’s tied to the app itself or its cached data, especially since this started happening recently.

Here’s what I suggest doing next:

1. Clear the app's storage and cache:
- Go to your phone’s Settings > Apps & Notifications > Flexmls Pro
- Tap Storage & Cache
- Select Clear Storage (this clears saved app data) and then Clear Cache
2. After that, close the app completely and reopen it. Sign back in and see if the issue persists when switching networks.

Clearing the app’s storage resets local settings and cached data that may be causing these login disruptions. If this doesn't resolve the problem, it might be necessary to contact Flexmls Technical Support for deeper assistance at 888-525-4747.

Does this sound like something you’ve tried before? If not, please try it and let me know how it goes! I’m here to help you through it. 2

Also, another problem is I'm no longer receiving the email confirmation when I share a link with clients , or an email informing they've opened it

Thanks for letting me know about this additional email confirmation problem when sharing links with clients or receiving notifications when they open them. This is a known issue that has been affecting many Flexmls users recently, especially when sending emails to or from major providers like Gmail, Outlook, Yahoo, and Hotmail.

Here’s what’s happening and what you can try:

1. Email Filtering and Blocking:
Major providers have tightened filters, so Flexmls emails often get caught in spam or blocked altogether. This applies both to your confirmation emails and to notifications about your clients opening links.

2. Domain Restrictions and Rate Limits:
Sometimes emails don’t go through if you or your clients use addresses from those major domains. Providers like Microsoft Outlook or Hotmail also impose sending limits that can delay or prevent delivery.

3. Workarounds to Consider:
- Ask clients for alternate email addresses not linked to these providers, if possible.
- Use the “Just give me the link” option in Flexmls when sharing listings, then paste that link into your own email account (like Gmail or Outlook) and send manually. This way, Flexmls’s system doesn’t send the email, avoiding filtering and letting your email client handle delivery and read receipts.
- Have clients check their spam/junk folders and whitelist Flexmls, though this may not solve all cases.

4. Portal Invitations and Resends:
If you are also facing issues with portal invitations or other Flexmls emails, you can try resending invitations or resetting accounts from the Contact Management section inside Flexmls.

If you want, I can guide you through using the manual link sharing method or help you with resetting invitations.

Would you like me to walk you through that? Also, have you noticed the issue with certain email providers more than others? This info can help me personalize the support further.