Hi there! I understand you're encountering an error message when trying to reinstall Dragon Mania Legends on your Kindle device running Android 9. I’d like to help get this sorted out for you.

To start off, could you please tell me what the exact error message says? Also, had you tried uninstalling the game completely before attempting the reinstall? Knowing this will help me to better tailor the next steps.

In the meantime, here are some general steps you can try to fix reinstall issues on your device:

1. Restart Your Kindle: Power it off completely, wait a few seconds, then turn it back on. This can clear temporary glitches.

2. Check Storage Space: Make sure your Kindle has enough free storage for the game. Sometimes lack of space can prevent installs.

3. Update Your Device Software: Go to Settings > Device Options > System Updates and check for any updates. Running the latest software helps compatibility.

4. Clear App Store Cache & Data: Since Kindle uses an Android version but may not have Google Play Store, if you are using Amazon Appstore:
- Go to Settings > Apps > Find Amazon Appstore > Storage > Clear Cache and Clear Data.
- Then try reinstalling the game.

5. Check Network Connection: Ensure you have a stable Wi-Fi or data connection during download.

6. Try Reinstalling Again: After the steps above, download Dragon Mania Legends fresh from the Amazon Appstore.

If you’ve already tried all of these or get a specific error code, please share that info. Some errors require advanced troubleshooting, like checking account conflicts or device compatibility.

Does your error mention anything about account login or email issues? Sometimes game reinstall errors are related to account sync problems, which we can also tackle.

Let me know how these steps go or what additional details you can provide, and I’ll guide you through the next actions!

Gives error msg when trying to reinstall game

Thanks for following up! Since you’re still getting an error message trying to reinstall Dragon Mania Legends on your Kindle (Android 9), let's dive a bit deeper to fix it.

Here’s a tailored step-by-step set of actions based on common reinstall issues and specifics for your device type:

1. Confirm Uninstallation
Make sure the game is fully uninstalled from your Kindle.
- Go to Settings > Apps > Dragon Mania Legends > Uninstall (if listed).
- Reboot your device after uninstalling.

2. Clear App Store Cache and Data (Amazon Appstore)
Since Kindle devices typically use Amazon Appstore, clearing cache and data for the app store can resolve corrupted download info.
- Settings > Apps > Amazon Appstore > Storage > Clear Cache and Clear Data.
- Do the same for "Downloader" or any app that you use to install APKs if applicable.

3. Verify Available Storage
Check that your Kindle has sufficient free space (at least 1-2 GB free recommended).
- Settings > Storage.
- Delete unused apps or files if needed.

4. Check Internet Connection
Use a strong, stable Wi-Fi connection to avoid interruptions during download.

5. Reinstall Dragon Mania Legends
Go back to the Amazon Appstore and download the game fresh. Avoid restoring old backups or APK installs for now to see if the official install goes smoothly.

6. Address Possible Account Conflict
Sometimes, if your game account is linked with a Facebook or Gameloft account, conflicts may cause reinstall issues.
- Try logging into the game on another device or desktop version (if possible).
- Log out from the game account on your Kindle before reinstalling.
- If you face login errors after install, check account details like email tied to the game.

If you see an error code or message during this process, especially during download or launch, please share the exact wording or code. For example, I came across suggestions that re-registering the store app or clearing stored game credentials might help with some errors6.

If the problem persists despite these attempts, the issue might stem from device compatibility or server-side account sync. In that case, contacting Ubisoft Android support at [email protected] can get you specialized help.

Let me know how these steps go for you or if you have specific error details. I’m here to help you get back to playing Dragon Mania Legends as smoothly as possible!

Are you satisfied with the solution I provided?

Gives error msg when trying to reinstall game