[ParkSLC] The app won't allow me to pay for my parking. Some error keeps popping up.

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Daniel Sandoval
2 months ago In ParkSLC
The app won't allow me to pay for my parking. Some error keeps popping up.

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Henry Adams

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2 months ago

Hi there! Sorry to hear you're having trouble paying for your parking with the ParkSLC app. To help you better, can you tell me a bit more about the error message you're seeing? Does it appear when you try to complete the payment, or at another point? Also, have you tried any steps already, like restarting the app or checking your payment method?

Meanwhile, here are some steps to try that often resolve payment errors:

1. Check Your Network Connection: Make sure you have a stable internet connection, either Wi-Fi or mobile data.

2. Restart the App: Close the ParkSLC app completely and reopen it.

3. Update or Reinstall the App: Since you're on Android 10 with a WebKit-based browser, if the app is outdated or corrupted, reinstalling it from the Google Play Store can help.

4. Verify Payment Method: Ensure your credit/debit card or payment method linked to the app is up to date and has sufficient funds.

5. Clear App Cache (Android):
- Go to your device's Settings > Apps > ParkSLC > Storage > Clear Cache.
- Then open the app again and try paying.

If none of these solve the issue, it could be a technical error on their end. You can report the problem directly through the app's “Contact Us” feature for support, or I’m here to guide you further.

Let me know what error you get or which steps you've tried so far!

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Daniel Sandoval
2 months ago

Says spot is not allowed or restricted when it has a zone and a parking spot number

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Henry Adams

Henry breaks software for a living to ensure quality. He’s a big puzzle fanatic...

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2 months ago

Thanks for the extra detail! When the ParkSLC app says the spot is "not allowed" despite entering a zone and spot number, it usually means the app doesn’t recognize the zone or space number you entered. This can happen if:

1. The zone or spot number was entered incorrectly — double-check the numbers on the parking signs to confirm they exactly match what you typed.

2. The parking zone or space might be temporarily disabled or restricted in the system, even if signage exists. This can happen if there are changes or updates in parking restrictions.

Here’s what you can do next:

1. Double-check the parking zone and spot number on the sign near where you parked to ensure accuracy.

2. Try entering a different nearby spot or zone number if available.

3. If the problem persists on the correct zone and spot, it might mean the zone or spot is temporarily unavailable for app payment — sometimes due to maintenance or updates.

4. You could check for any alerts or updates in the ParkSLC app about zone restrictions, or contact ParkSLC customer support through the app or their website for confirmation.

If you want, I can guide you through verifying these details or how to contact support. Does that make sense so far? Let me know if you want to try these steps together!

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