[Nut Sort] I was in first place with over 1,070 points and suddenly my points are GONE—but still on level 378

A
Adam
6 months ago In Nut Sort
I was in first place with over 1,070 points and suddenly my points are GONE—but still on level 378

Comments

user
avatar
18 Points 4 Followers
Alice Johnson

Alice is a Full-Stack developer who loves crocheting and coffee. She constantly...

View Profile
6 months ago

Hi there! I understand that you were in first place with over 1,070 points in Nut Sort but suddenly all your points disappeared, even though you're still on level 378. That definitely sounds confusing.

Just to clarify, when did you notice the points went missing? Did this happen after completing a level or after restarting the app or your device? Also, have you tried closing and reopening the app or logging out and back in? Knowing this will help me guide you better.

Meanwhile, here's a step-by-step approach we can try for your iPhone running iOS 18.6.2:

1. Check for App Updates:
Open the App Store, tap on your profile picture, and see if Nut Sort has any updates available. Sometimes updates fix such issues.

2. Force Close and Restart Nut Sort:
From the home screen, swipe up from the bottom and pause in the middle to access the app switcher. Swipe Nut Sort away, then open it again.

3. Check Internet Connection:
Make sure your iPhone has a stable internet connection, as points syncing might need that.

4. Log Out and Back In (if applicable):
If Nut Sort uses an account system, try logging out and logging back in to refresh your profile data.

5. Clear Cache / Reset App Data (if option exists):
See if Nut Sort has an in-app setting to reset your progress or clear cached data without losing your levels.

6. Reinstall the App:
If no personal data like saved progress is lost, you can try deleting and reinstalling Nut Sort to fix any corrupt data.

If after these steps your points remain missing, it's possible there might be a bug or server issue at Nut Sort's end. In that case, I can help you reach out to their support for a deeper investigation.

Would you like me to assist you through any of these steps? Also, have you noticed this happening to any other players recently or is it only you?

Let me know!

Leave a comment