If you are experiencing a "No Internet Connection" error in Bestplay while your general internet access appears to be functioning correctly, follow these step-by-step instructions to troubleshoot and resolve the issue.

1. Restart Your Device:
Begin with a simple device reboot. This can often resolve temporary glitches causing the connectivity issue.

2. Check App Permissions:
Ensure that Bestplay has the necessary permissions to access the internet. Go to:

- Settings > Apps > Bestplay > Permissions
Check that permissions for network access are enabled.

3. Clear Cache and Data for Bestplay:
Sometimes corrupted cache data can lead to connectivity issues. Clear the cache and data for Bestplay by following these steps:

- Settings > Apps > Bestplay > Storage
- Tap Clear Cache and then Clear Data.

4. Clear Cache for Google Play Store:
Since Bestplay relies on the Google Play Store, clearing its cache may help. Navigate to:

- Settings > Apps > Google Play Store > Storage
- Tap Clear Cache and Clear Data.

5. Reboot All Network Devices:
Restart your Wi-Fi router or modem to ensure that there is no connectivity issue from the network side. Unplug it for about 30 seconds and plug it back in.

6. Toggle Airplane Mode:
This can reset your network connections. Go to:

- Settings > Network & Internet
- Switch on Airplane Mode for about 10 seconds, then turn it off.

7. Check Wi-Fi Connection:
Ensure that your device is connected to the correct Wi-Fi network and that the signal is strong. You can also try disconnecting and reconnecting to the Wi-Fi network.

8. Test on Cellular Data:
If available, switch your connection to cellular data to see if Bestplay works without the Wi-Fi. This can indicate whether the issue is with the Wi-Fi connection itself.

9. Update Bestplay:
Ensure that Bestplay is on the latest version. Go to the Google Play Store, search for Bestplay, and see if there's an update available.

10. Reinstall Bestplay:
If none of the above steps work, uninstall Bestplay and reinstall it from the Google Play Store. This will reset the app and potentially fix the connectivity issue.

By following these steps, you should be able to resolve the "No Internet Connection" error in Bestplay while other applications function properly. If the problem persists, further investigation into your network configuration or a potential issue with the app itself may be required.

For more information or specific troubleshooting on similar issues, you can refer to some helpful links:

- Google apps display No Internet Connection errors - learn more
- I have internet connectivity but my Google Play still says no connection - learn more
- Play store doesn't work properly showing no internet connection - learn more

These resources could provide additional insights into resolving your connectivity issue.