[District Direct] The website just blinks when I try to log in

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collin holloway
4 months ago In District Direct
The website just blinks when I try to log in

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Charlotte Green

Charlotte crafts beautiful digital experiences. Her creative mind enjoys blendin...

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4 months ago

Hi there! I understand that when you try to log in to the District Direct app or website, the page just blinks without letting you in. Let’s see if we can get this sorted out together.

Could you please let me know if this happens when you use the District Direct website on your browser or the mobile app? Also, are you trying this on your Windows device with WebKit browser as you mentioned? Any additional info about what exactly you see when it blinks—like does the login form disappear temporarily or the page just refreshes endlessly?

Meanwhile, here are some initial steps that usually help with login page blinking or refreshing issues on a web browser:

1. Clear your browser cache and cookies. Sometimes stale data causes the webpage to behave oddly.
2. Try using a different browser or an incognito/private browsing window to see if the problem persists.
3. Disable any browser extensions, particularly ad blockers or security plugins, which could interfere with the login process.
4. Ensure your browser and Windows OS are fully updated to the latest versions.
5. Check your internet connection and try switching networks if possible.

If you still experience the blink issue after these steps, it could be related to session data on the server or browser compatibility quirks with the site.

Please try these and share what happens or if you’ve already tried any of these steps! That way I can guide you further or look into other options.

Are you able to perform these checks for me?

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