Hi! I see you’re having trouble with no internet connection on your PC, specifically affecting the ThinkSpace app. To get a better idea, can you tell me if other apps or your browser on the same PC are able to access the internet, or is it just ThinkSpace that can’t connect?

Meanwhile, here’s a step-by-step approach we can try to resolve this:

1. Restart your PC and router: Sometimes a fresh start clears up connection issues. Make sure to reboot both.

2. Check if other apps or browsers have internet: This helps us understand if it’s a system-wide connection problem or isolated to ThinkSpace.

3. Run the Windows Internet troubleshooter:
- Click the Start menu > Settings > Network & Internet > Status.
- Click on “Network troubleshooter” and follow the prompts.

4. Check your firewall and antivirus settings: Sometimes they block apps from accessing the internet. Ensure that ThinkSpace is allowed through your firewall.

5. Update your network adapter driver:
- Press Windows key + X, choose Device Manager.
- Expand “Network adapters,” right-click your adapter, and select “Update driver.”
- Choose “Search automatically for updated driver software.”

6. Check DNS settings: You can try switching to a public DNS server like Google DNS (8.8.8.8 and 8.8.4.4):
- Go to Control Panel > Network and Internet > Network and Sharing Center.
- Click your active connection > Properties.
- Select “Internet Protocol Version 4 (TCP/IPv4)” > Properties.
- Choose “Use the following DNS server addresses” and enter the Google DNS addresses.

If you have already tried some of these, please let me know which ones, and we can take it from there. Does your ThinkSpace app show any specific error message when it tries to connect?

Are you satisfied with this plan so far?