Hi there! I see you're having trouble with your AutoZone app on your iPhone where you added three items to your cart but they don't show up when you look at the cart. Let's try to sort this out.

To start, can you tell me if you are signed in to your AutoZone account within the app? Sometimes, if you're not logged in, the cart may not save items properly.

Meanwhile, here are some steps we can try to fix this:

1. Close and Reopen the App: Swipe up from the bottom of your iPhone screen and pause to open the app switcher, then swipe the AutoZone app off the screen to close it entirely. Open it again and check the cart.

2. Check for App Updates: Go to the App Store and see if there are updates available for the AutoZone app. An outdated app version can sometimes cause syncing problems.

3. Clear App Cache (if possible): Although iOS apps don’t have a direct cache clear option like Android, restarting the app or reinstalling it works similarly.

4. Log Out and Log In Again: If you are signed in, log out of your account in the app, then log back in to refresh your session.

5. Reinstall the App: If the above doesn’t work, uninstall the AutoZone app and then reinstall it from the App Store.

6. Check Internet Connection: Make sure your iPhone has a stable internet connection, as syncing the cart relies on this.

If after trying these the items still do not show, we might want to check if the items you added are in stock or have any restrictions preventing them from being added to the cart. Sometimes certain items might not add correctly if they're out of stock.

Let me know which of these you've tried or if you need guidance with any step!

None of those steps fixed the problem

Thanks for trying those initial steps and letting me know they didn't solve the problem. Since the items still don’t show up in your AutoZone app cart on your iPhone with iOS 18.6.2, let's dig a bit deeper.

Here are some additional steps:

1. Check Account Sync on Another Device or Browser: Log in to your AutoZone account on a computer or another device via the website. See if the three items appear in the cart there. This can help determine if the problem is app-specific or account-related.

2. Verify Cart and Inventory Limits: Sometimes certain promotions, inventory errors, or restrictions might cause issues with adding or displaying items in the cart. Though rare, it’s worth checking if these particular items have any known issues by contacting AutoZone support.

3. Review App Permissions: On your iPhone, go to Settings > AutoZone and ensure the app has permissions it needs like access to Mobile Data or Background App Refresh. These help the app sync your cart properly.

4. Check AutoZone Server Status: On rare occasions, backend issues with AutoZone’s servers might cause cart syncing failures. I couldn’t find any current outage reports, but if you suspect this, a quick call to AutoZone support might confirm it.

Since standard troubleshooting didn’t work and given these additional checks, your best next step is to contact AutoZone support directly. They can check your account and session logs for any issues causing the cart not to save properly.

Here is their support email you can reach out to if needed: [email protected].

Let me know if you want to try any of these steps with me or if I can help draft a message to support. Are you satisfied with this plan so far?