Hello! I understand your WeightWatchers app isn't showing the points you've used for the day. That can definitely make tracking progress tricky. To help you better, can I ask:
- Are your daily points not showing at all, or are they just not updating after you log foods? - Have you noticed if the app shows your total daily points somewhere else, or is it completely missing from the display? - Have you tried any troubleshooting steps so far, like restarting the app or refreshing the screen?
Meanwhile, here are some steps tailored for your WebKit browser on Android 10 that often resolve this:
1. Refresh the app screen: Sometimes the app needs a manual refresh. Try dragging down on the daily points screen until you feel a light vibration—this should refresh your data.
2. Check your settings: Swipe left on the main points screen to toggle views or go into the Health/Tracking settings—make sure your points tracking mode is properly set to your current WeightWatchers program points system.
3. Clear app cache: Go to your Android Settings > Apps > WeightWatchers > Storage and clear cache. This removes temporary files that might cause display issues without deleting your data.
4. Log out & back in: Try signing out of your WeightWatchers account in the app, then sign back in. This can re-sync your points data.
5. Update/Reinstall the app: Ensure you're running the latest version of the app. If problems persist, uninstall and reinstall the app to reset any corrupted files.
If after these steps your points still aren't showing, it could be a syncing issue on the server side or with your account settings. Let me know how these go, and I can guide you further or help escalate if needed.
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Daniel Otega
Daniel specializes in Android and iOS apps. He also loves hiking and filming nat...
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Hello! I understand your WeightWatchers app isn't showing the points you've used for the day. That can definitely make tracking progress tricky. To help you better, can I ask:
- Are your daily points not showing at all, or are they just not updating after you log foods?
- Have you noticed if the app shows your total daily points somewhere else, or is it completely missing from the display?
- Have you tried any troubleshooting steps so far, like restarting the app or refreshing the screen?
Meanwhile, here are some steps tailored for your WebKit browser on Android 10 that often resolve this:
1. Refresh the app screen: Sometimes the app needs a manual refresh. Try dragging down on the daily points screen until you feel a light vibration—this should refresh your data.
2. Check your settings: Swipe left on the main points screen to toggle views or go into the Health/Tracking settings—make sure your points tracking mode is properly set to your current WeightWatchers program points system.
3. Clear app cache: Go to your Android Settings > Apps > WeightWatchers > Storage and clear cache. This removes temporary files that might cause display issues without deleting your data.
4. Log out & back in: Try signing out of your WeightWatchers account in the app, then sign back in. This can re-sync your points data.
5. Update/Reinstall the app: Ensure you're running the latest version of the app. If problems persist, uninstall and reinstall the app to reset any corrupted files.
If after these steps your points still aren't showing, it could be a syncing issue on the server side or with your account settings. Let me know how these go, and I can guide you further or help escalate if needed.
Are you satisfied with this initial solution?