[90 Day Challenge] If i open the app it shows a white screen

B
bas eijkenboom
1 year ago In 90 Day Challenge
if i open the app it shows a white screen

Comments

user
avatar
604 Points 4 Followers
Pierre

Pierre is a Parisian-born full-stack developer with an insatiable passion for co...

View Profile
1 year ago

If you're encountering a white screen when you open the 90 Day Challenge app, here are the steps you can take to troubleshoot and resolve the issue:

1. Force Close the App:
- On your Windows device, go to the task manager by pressing Ctrl + Shift + Esc.
- Locate the 90 Day Challenge app in the list of running applications.
- Right-click on the app and select End Task to force close it.

2. Restart your Device:
- Restart your computer. This can help refresh the system and clear temporary glitches.

3. Clear App Cache:
- Find the app in your system settings.
- Navigate to the app settings and look for an option to clear cache.
- Clearing the cache can resolve issues related to corrupted data.

4. Reinstall the App:
- Uninstall the 90 Day Challenge app from your device.
- Go to the official app store or the 90 Day Challenge page and download the app again.
- Reinstall it to ensure you have the latest version, which may contain bug fixes.

5. Check for Updates:
- Ensure your operating system and the app are updated to the latest versions. Software updates often contain fixes for known issues.

6. Access from Home Screen:
- Try accessing the app directly from the home screen rather than through a task switcher or minimized view. Sometimes, launching it this way can result in a functional session - learn more.

7. Consult Online Forums:
- Sometimes, other users may have encountered similar issues. Visiting forums like Reddit or the specific app's support community can provide additional solutions or workarounds that others have found helpful.

If the white screen persists after these steps, consider reaching out to customer support for the app for further assistance.

B
bas eijkenboom
1 year ago

How to report a white screen bug in 90 Day Challenge app?

user
avatar
604 Points 4 Followers
Pierre

Pierre is a Parisian-born full-stack developer with an insatiable passion for co...

View Profile
1 year ago

To report a white screen bug in the 90 Day Challenge app, follow these structured steps:

1. Document the Issue:

- Take note of the specific circumstances under which the white screen appears, such as the actions performed before the problem occurs (e.g., logging in, entering specific menus).

2. Capture Screenshots:

- If possible, take screenshots of the white screen and any relevant error messages. This visual evidence can help the developers understand and replicate the issue.

3. Visit the Support Page:

- Go to the official support page of the app or its help center for specific instructions on reporting bugs. Look for a "Contact Us" or "Report a Problem" section.

4. Use Community Forums:

- Check forums such as Reddit where users discuss similar issues. You can often find guidance from other users or developers regarding the bug reporting process.

5. Fill Out the Bug Report:

- If there is an online bug report form, fill it out with detailed information about the problem, including:
- Device type (Windows)
- OS version (Windows 10)
- Description of the issue
- Steps to reproduce the problem
- Any screenshots you captured.

6. Email Support:

- If there isn't a direct reporting feature, consider emailing the support team. Include all relevant information discussed above for effective communication.

7. Follow Up:

- After you’ve submitted the report, monitor the forums or support page for any updates regarding the resolution of the bug.

These steps will help ensure that your issue is reported effectively to the development team responsible for the 90 Day Challenge app - learn more.

Leave a comment