[Wordscapes] After update won’t load past orange screen

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Eileen martin
9 months ago In Wordscapes
After update won’t load past orange screen

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Alice Johnson

Alice is a Full-Stack developer who loves crocheting and coffee. She constantly...

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9 months ago

Hi there! I understand you're having some trouble loading Wordscapes after an update, and it's stuck on the orange screen. I'd be happy to help you through this. Let's start with a few steps to see if we can resolve the issue.

1. Force quit the app:
- Double-click the Home button or swipe up from the bottom (for newer iPhone models) to see recent apps.
- Swipe left or right to find the Wordscapes app, then swipe up to close it.
- Reopen the Wordscapes app to check if it loads past the orange screen.

2. Restart your iPhone:
- Hold the power button until you see "slide to power off".
- Drag the slider to turn off your iPhone.
- After it turns off, hold the power button again until you see the Apple logo.

3. Ensure the app is up to date:
- Open the App Store.
- Tap on your profile icon at the top right corner.
- Scroll down to see any available updates. If Wordscapes shows up, tap ‘Update’.

4. Offload and reinstall the app:
- Go to Settings > General > iPhone Storage.
- Find Wordscapes and tap on it, then select “Offload App.”
- Go back to the App Store to reinstall it. This will keep your data intact while reinstalling the app.

Could you try these steps and let me know if you are able to get past the orange screen? Let me know if you need any further assistance!

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