Hi there! I understand you’re having trouble finding the option to download games for offline play in the latest PBS KIDS Games app update on your Windows 10 device. Is that right? Could you tell me if the app itself is updated to the latest version and if you’ve noticed any changes in how the games load or play?

From what I’ve seen, it looks like several users are mentioning that the offline download option is missing or not obvious after the new update. It might be that the feature has been moved or temporarily removed.

Here’s what we can try together:

1. Check the app version: Make sure the PBS KIDS Games app is up to date. Sometimes the update is required to see new or changed features.

2. Explore app menus carefully: Look through the app’s settings or game menu to see if the offline download option has moved. Sometimes updates change where download buttons appear.

3. Try basic troubleshooting: Close the app completely and reopen it. You can also try restarting your device to clear any temporary glitches.

4. Reinstall the app: If the option is still missing, uninstall and reinstall the app. This can reset the app and sometimes bring back missing options.

5. Internet connection: Ensure you have a stable internet connection initially, as games usually need to download content online before enabling offline play.

If none of these reveal or restore the offline download option, it might be that PBS KIDS has temporarily removed the feature for this update and could be working on reintroducing or redesigning it. Some community feedback suggests parents are hoping for a fix soon1 2.

Would you like me to keep an eye on official PBS KIDS updates and notify you when the offline play option returns? Also, please let me know which steps you’ve tried so far so I can offer the best next steps!