Hi! I understand you’re having a problem where the video doesn’t play when you hit play on the LA Times app or website. I’d like to help get that sorted out. To do that, could you tell me a little more?

1. Are you using the LA Times app or watching videos directly from the website in your WebKit browser on Windows 10?
2. When you say "it is just...", do you see a loading icon, a black screen, or does nothing happen at all?
3. Have you tried refreshing the page or restarting the app/browser?
4. Are you logged into your LA Times account, or is this an issue with videos accessible without login as well?

Knowing these details will help target the solution better.

Meanwhile, here are some initial steps to try that often resolve video playback issues:

1. Clear your browser’s cache and cookies. Sometimes corrupted data can interfere with video playback.
2. Check for any browser updates or switch to another browser (like Chrome or Edge) temporarily to identify if the browser is causing the issue.
3. Disable any ad blockers or browser extensions that might block video content.
4. Make sure your internet connection is stable and fast enough for video streaming.
5. Update your system’s video drivers to ensure compatibility with video playback.

If the videos still won’t play after these steps, let me know what happens exactly when you hit play, and I can guide you through further troubleshooting. Also, I can help verify if the issue might be with the LA Times servers or app updates on their end.

Are you satisfied with the solution approach I provided so far?