Hi there! I understand you’ve stopped receiving reminder notifications for your reserved classes and events on the Life Time Digital app. Let’s try to get those reminders working again.
First, can you tell me: - Have you noticed if notifications from the app are working in general or is it just reminders that are missing? - Have you recently changed any settings on your iPhone, like Do Not Disturb, Focus, or Notification preferences? - Have you checked in the app itself if reminder notifications are enabled?
Here’s a simple step-by-step to check your notifications settings within the Life Time Digital app on your iPhone (iOS 18.7):
1. Open the Life Time Digital app. 2. Tap on the More option at the bottom right corner. 3. Go to My Settings and then select Notifications. 4. Ensure that class and event reminder notifications are toggled on.
Next, let’s confirm your iPhone allows notifications from the app: 1. Go to Settings on your iPhone. 2. Scroll down and find Life Time Digital in the app list. 3. Tap Notifications. 4. Make sure Allow Notifications is enabled, and choose your preferred alert style (Lock Screen, Notification Center, Banners). 5. Also check that Sounds and Badges are enabled for a complete reminder experience.
If everything looks correct there, check if you have any Focus mode (like Do Not Disturb or Work) turned on that might be blocking notifications: - Open Settings, tap Focus, and see if any active Focus is silencing your notifications from Life Time Digital. If so, add Life Time Digital to the allowed apps for that Focus mode.
After completing these, try reserving a class again and see if you receive the reminder notification roughly 24 hours before the event, as the app typically sends these in that timeframe.
If you’ve already done these or still don’t get reminders, please let me know and we can explore some advanced troubleshooting steps.
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Emily Roberts
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Hi there! I understand you’ve stopped receiving reminder notifications for your reserved classes and events on the Life Time Digital app. Let’s try to get those reminders working again.
First, can you tell me:
- Have you noticed if notifications from the app are working in general or is it just reminders that are missing?
- Have you recently changed any settings on your iPhone, like Do Not Disturb, Focus, or Notification preferences?
- Have you checked in the app itself if reminder notifications are enabled?
Here’s a simple step-by-step to check your notifications settings within the Life Time Digital app on your iPhone (iOS 18.7):
1. Open the Life Time Digital app.
2. Tap on the More option at the bottom right corner.
3. Go to My Settings and then select Notifications.
4. Ensure that class and event reminder notifications are toggled on.
Next, let’s confirm your iPhone allows notifications from the app:
1. Go to Settings on your iPhone.
2. Scroll down and find Life Time Digital in the app list.
3. Tap Notifications.
4. Make sure Allow Notifications is enabled, and choose your preferred alert style (Lock Screen, Notification Center, Banners).
5. Also check that Sounds and Badges are enabled for a complete reminder experience.
If everything looks correct there, check if you have any Focus mode (like Do Not Disturb or Work) turned on that might be blocking notifications:
- Open Settings, tap Focus, and see if any active Focus is silencing your notifications from Life Time Digital. If so, add Life Time Digital to the allowed apps for that Focus mode.
After completing these, try reserving a class again and see if you receive the reminder notification roughly 24 hours before the event, as the app typically sends these in that timeframe.
If you’ve already done these or still don’t get reminders, please let me know and we can explore some advanced troubleshooting steps.
Are you able to check these settings for me?